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Candidate Value Proposition:
• The successful candidates will have a great opportunity to get their foot in the door, and develop knowledge of different business lines across the bank, while developing transferable skills that could lead to future roles
• Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.
• Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.
• Debit, credit, and total accounts on computer spreadsheets and databases, using specialized accounting software.
• Process invoices and review entries on PeopleSoft and SMS (SmartStream)
• Assist with the timely and reliable execution of operating activities and provide sound accounting support to the unit by:
o Ensuring that all invoices are settled by the due date
o Accurately processing monthly, quarterly and year-end accruals.
o Acquiring and maintaining a strong knowledge of Bank’s Accounting Policies and Procedures.
o Promptly reconciling source documents to General Ledger Suspense Accounts at appropriate intervals
o Ensuring all invoices, expense statements and other instruments received for processing contain all necessary information and bear evidence of authorization.
o Processing all accounting transactions to the appropriate Customer/General Ledger Accounts in accordance with established accounting policies and procedures.
o Following up and resolving exceptions, unposted items, outstanding transactions in the suspense accounts and outstanding invoices to subsidiary companies of the Bank.
• Ensure Customer Service is consistent with client Service Standards by:
o Ensuring timely, accurate and efficient processing of customer inquiries.
o Actively seeking opportunities to improve departmental processes and customer service.
o Ensuring Customer Service Standards set out in the Service Level Agreements are consistently met.
o Ensuring the timely and accurate processing of invoices, expenses, and other accounting transactions.
o Ensuring the timely escalation and upward referral of unresolved/unusual inquiries/outstanding issues.
o Ensuring the timely and reliable investigation and resolution of and response to inquiries from the servicing Units/other Departments of the Bank, in a manner that provides total satisfaction.
• Participate in departmental activities and actively promote Teamwork by:
o Sharing learning and insight with fellow employees
o Providing input and ideas on how to improve processes
o Demonstrating cooperation within and beyond own team
o Assisting in the training/cross-training of fellow employees
o Assisting when volumes, due to vacations or other absences demand the performance of other duties.
o Promoting a friendly climate, good morale and cooperation within and beyond own team or unit.
• Contribute to the overall profitability of the Bank by:
o Identifying issues/processing deficiencies and recommending solutions.
o Assist with the implementation of new projects.
• 3+ Data Entry experience
• Previous banking or Financial Institution experience
• Knowledge/experience with reconciliations
• Strong knowledge of Excel (spreadsheets, Vlookup, pivot tables)
• Bilingual (French or Spanish)
• PeopleSoft and SmartStream
• Quick learner
• Attention to detail
• Critical thinking skills
• Ability to handle high volumes
• Excellent communication skills
• Ability to multi-task and prioritize assignments
• Ability to work both independently and collaboratively with a team
• 1 round, MS teams (30 minutes) with HM & Senior Manager
• Post-secondary mandatory, preferably in Accounting discipline
• The ideal candidate would have banking or FI accounting experience as well as experience with PeopleSoft and SmartStream.
• Hiring manager is not considering any candidates who do not have previous/current industry experience (with 500+ employees). Preference will be given to those with a background in accounting or finance Combination of work history & education will be reviewed
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