Associate Underwriter

We are seeking a dedicated and focused Associate Underwriter to work closely with our underwriting experts to deliver high quality service to our clients. This role supports our Ottawa Commercial P&C team.

The Ideal Candidate

• You’re  organized and a  master multi-tasker . You pay attention to details and can effectively manage your time and priorities in a fast-paced environment.
• You take  initiative . You don’t wait until you are told what to do. You anticipate project needs and can roll up your sleeves to get the job done.
• You’re a  team-player . Our organization collaborative atmosphere where supporting each other is critical for success.
• You’re  professional and  customer service focused . You put the needs of your internal and external clients first and take pride in your work and reputation.

Job Responsibilities

Client Service: Representing the Brand

• Provide clients with exemplary customer service
• Maintain relationships with clients and carriers and serve as a point of contact
• Service insurance policies by answering questions or requests from clients and carriers
• Communicate with brokers, and carriers to troubleshoot issues and follow up on accounts
• Handle accounting or payment issues
• Work with internal team members for ad-hoc underwriting projects and requests

Underwriting: Quoting New Business & Renewals

• Process new business and renewal submissions within all systems in a timely manner
• Correctly classify submissions and renewals (which carriers to choose, if it is a declined class, if rate is not competitive)
• Calculate appropriate rates for the submission or renewal
• Choose the right wording to form policy documents
• Stay up to date on renewal book – send notices and quotes on time (solicit renewals)
• Quote new business submissions with Underwriter supervision
• Complete in-house rating worksheets for binding contracts accurately (Binding)
• Explain and negotiate pricing and terms with brokers on behalf of your Underwriter
• Follow all audit requirements for files (e.g. all subjectivities collected, all missing information received, u/w file notes, etc.)
• Be able to sell B&W coverages and rates to broker
• Attend all relevant internal training sessions for contracts, new products, skills

Marketing & Sales: Developing new business with clients

• Cultivate relationships with brokers
• Assist team with marketing plan for the quarter and have accountability for team goals
• Participate in broker visits with Underwriter
• Follow up with brokers on behalf of Underwriter
• Complete broker visit reports for the book of business
• When applicable, manage an assigned subset of focus brokers

Qualifications

• Bachelor’s degree or equivalent combination of education and work experience
• Insurance administration experience in underwriting and/or brokerage support with excess & surplus lines preferred
• Demonstrated proficiency in customer service and sales support
• Proven organization skills and ability with a strong attention to detail
• Interest in continued education and professional development to obtain full underwriting authority

Compensation Package

• Competitive base compensation & lucrative sales incentive bonus plan
• Health benefits
• Employer matched RRSP
• Employer paid continuing education courses, designations and licensing
• Many opportunities for career advancement

Burns & Wilcox, the flagship organization of H.W. Kaufman Group, is North America’s leading wholesale insurance broker and underwriting manager. Burns & Wilcox offers wide ranging and comprehensive solutions to serve retail insurance brokers and agents of all sizes, from the large houses to the more than 30,000 independent brokers and agents worldwide. Fueled by its freedom from Wall Street and private equity, Burns & Wilcox is a privately owned company whose standards of service, depth of market relationships and outstanding talent are unsurpassed in the specialty insurance sector.

Equal Opportunity Employer

The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.