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Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centred care? If you are passionate about utilizing your skills to change client’s lives – then we would love to hear from you!
As a valued member of our team, you will build a positive and welcoming environment for our clients while maintaining connections and problem solving along the way. You will build positive and collaborative relationships throughout the hearing journey for both the clients we service and the teams you will work with. You will join a strong nation network of modern hearing care professionals who make a positive impact on the day to day lives of Canadians.
Reporting to the Regional Manager, the Client service administrator (CSA) is the first point of contact for most of our clients and is responsible for providing superior client care. The CSA is also responsible for providing administrative support to the clinician’s within the clinic and to head office.
Customer Service
You are the first point of contact for our clients and must provide them with the best customer service in the industry:
Appointments
You will manage our client appointments and schedule the clinician’s appointments:
Clinic Appearance
You are responsible for the general maintenance of our clinics so that they are a first-class hearing healthcare centre:
Hearing Professional and Administrative Support
You will provide administrative support for the clinicians in their respective clinic(s) as well as act as an office administrator for the Hearing Healthcare Centre (HHC):
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