Director of Housekeeping

Nestled at the base of Blackcomb Mountain, Fairmont Chateau Whistler resort defines mountain luxury in the heart of Whistler, British Columbia - Host Mountain Resort of the 2010 Winter Olympics. Whistler is Canada’s premier, year-round outdoor adventure destination. Offering ski-in, ski-out convenience and on-site championship golf course, Fairmont Chateau Whistler is Whistler’s largest conference resort hotel with 519 guestrooms and suites, exceptional dining in five unique outlets and full resort amenities including a slopeside Health Club. Since opening its doors in 1989, this landmark destination has welcomed guests and colleagues to an unforgettable mountain adventure - start yours today!

Director of Housekeeping

Reporting to the Director of Rooms, the Director of Housekeeping is responsible for leading, coaching, and inspiring a Housekeeping Team of over 100 people in our 519-room hotel. We are looking for someone with a passion for people and a relentless commitment to ensure the highest levels of satisfaction for both our guests and colleagues.

Salary Range: $90,000 - $95,000 per annum

Job Duties Include:

• Select, lead, train, recognize and reward the team of Housekeeping Leaders and Colleagues, positively impacting both colleague and guest satisfaction
• Ensure the clean and orderly appearance of the Hotel at all times by effective planning, management, and supervision
• Oversee administration and management of all Housekeeping operations including scheduling, payroll, and supply and inventory control. Preparing capital and operational Housekeeping budgets
• Participate in the effective management of employee relations within the department through involvement in development discussions, reviews, and consistent performance management
• Work closely with the Recruitment Manager to take a proactive approach to sourcing applications, interviewing, and selecting the best candidates according to the Housekeeping Manpower Plan

• Minimum 2-3 year’s experience at a senior level in Housekeeping/Rooms Division in a luxury hotel is an asset
• Proven ability to successfully lead and motivate a large, multi-cultural team
• Completion of Corporate training programs such as Service Promise, Interaction Management, and Train the Trainer

Job Perks & Benefits:

• Subsidized staff accommodation provided
• Complimentary meal in our staff cafeteria per shift
• Access to our Employee Travel Program, with discounts on room rates and food & beverage at Fairmont & Accor properties worldwide
• Hotel leisure benefits including Golf/Ski passes

Visa Requirements : Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. 

Why work for Accor?  We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. 

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

APPLY TODAY: For more information on working and living at the Fairmont Chateau Whistler please visit  Fairmont Chateau Whistler Careers (whistler-jobs.ca)

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