Food & Beverage Banquet Conference Operations Manager, Jasper

The F&B Banquet / Operations Manager is proactive, anticipating clients’ needs as well as responds promptly to the requests of customers by aligning services to the customers’ needs and schedules.

This is a six-month seasonal contract beginning April 21, 2024! 

The starting salary for this position is dependent on experience.

• Work in a dynamic, culturally diverse team from around the globe 
• Work experience in an iconic, unforgettable, and inspiring location 
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
• The chance to work in an inclusive culture and make life-long friends 
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other Pursuit locations 
• Access to one of the world’s most beautiful and iconic National Parks 

• Reports to the Director of Food and Beverage Jasper
• Liaise with Reservations and Sales Teams (GEM, Travel Trade) for seasonal readiness
• Event Support - includes providing onsite daily event support to the Food and Beverage team such as setup of rooms, assisting in organizing in-house signature events and various other duties
• Event Provisions and décor management, budgeting for and purchasing equipment
• Structure and supply training for all set ups and executions (Manuals, checklists and service standard operating materials)
• Must be Chair at weekly BEO meetings
• Will compile and distribute all BEOs in outlets for F&B preparation in absence of F&B Admin
• Work with LOB Managers to review program’s contracts, guarantees, rosters, and schedule of events
• Delphi – includes reviewing and completing daily internal event booking information
• Delphi - monitoring last minute event changes, generating the daily change report, and training new employees on the room reservation system.
• Responsible for FB readiness and client satisfaction on day of event, may be required to set-up rooms
• Coordinate with CRES, Travel Trade Sales Teams and oversee execution of packaged F&B contracts
• Work with the GEM department on Menu upgrades and seasonal developments
• Liaise with GEM Team and greet clientele and conference organizers
• Ensure all Bills are completed and accurate to accounting in a timely manner
• Handles all internal events within Pursuit: building BEO to billing within POS in absence of F&B Admin
• Full understanding of all Sales’ market package not limited to Travel Trade and Group and Event Management
• Verifying actual sales vs booking Delphi and Maestro

• 3-5 years of leadership experience in food and beverage
• Experience with multi-unit leadership
• Up to date with food and beverages trends and best practices
• Thrives in a fast paced and high energy work environment
• Experience with best-in-class operating systems, training, staff development and the operational
• Management of large and complex operations
• Expertise in building relationships and working on teams across all levels of an organization, particularly with operating teams, line supervisors, seasonal staff from a broad range of cultural and ethnic backgrounds
• Able to create “followership” through modelling our core values and best practices
• Capable of inspiring teams to drive speed and performance within the organization
• Experience with financial management and creating strong employee and guest satisfaction
• Ideal candidate would have strong experience across a broad range of food and beverage activities, meetings/events and functions
• Knowledge in Delphi/Salesforce and hotel booking systems an asset

• Beautiful. You’ll work in an iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
• Independent. You’ll spend your days in and around our amazing properties. 
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. 
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.

Equal Employment Opportunity Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.  

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team! 

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at  

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.