Head of Sales Operations

We are growing. Will you grow with us?

At Instagrid, we work together to make the world a little bit better. We have a strong, innovative product, a motivated team and a clear vision. What we are missing? YOU! To continue our success story, we are expanding our sales team.

As Sales Operations Manager, you will play a crucial role in optimizing the efficiency and effectiveness of our sales operations. You will build and lead a team of sales operations professionals to support the entire sales organization by managing all administrative tasks and data within a lean process landscape. You will collaborate closely with your complimentary functions in sales, marketing, and other internal teams to drive revenue growth and enhance customer satisfaction.

With the sales operations team, you build the interface between the sales pods in the field and the head-office functions, thereby ensuring a seamless customer experience.

• Build, manage and mentor a team of sales operations specialists, providing guidance, training, and support to ensure high performance and employee development
• Develop and implement efficient sales operations processes and procedures to streamline order processing, customer inquiries, and sales administration tasks
• Act as a liaison between the sales team and other departments, facilitating communication and collaboration to resolve issues and improve cross-functional alignment
• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement, providing actionable insights to drive sales performance
• Coordinate with marketing to ensure alignment between sales initiatives and promotional activities, supporting the development and execution of sales campaigns
• Collaborate with IT and systems teams to leverage technology solutions and tools to enhance sales productivity and efficiency

• You have 5-10 years of proven experience in sales support, sales operations, or a related role, with demonstrated leadership and team management capabilities.
• You bring proficiency in CRM software (Salesforce is a plus), Microsoft Office Suite, and other sales operations tools/software
• You have a strong understanding of sales processes and best practices, with the ability to develop and implement effective sales operations strategies
• You bring excellent communication, interpersonal, and negotiation skills, with the ability to build and maintain relationships with internal and external stakeholders
• You have an analytical mindset with the ability to interpret sales data and metrics to drive informed decision-making and continuous improvement
• You bring the ability to thrive in a fast-paced, dynamic environment, with a proactive and results-oriented approach to problem-solving
• You have a professional proficiency in English and German

What we offer

• a dynamic environment in a fast-growing structure with a very flat hierarchy
• the opportunity to join a company at the cutting edge of its field
• a competitive salary with a fixed and variable component
• a laptop and a cell phone (Iphone or Samsung)
  
• 30 days paid vacation

At instagrid, we are deeply committed to equal employment opportunities as we believe in the power of diverse teams. We do not just accept diversity but actively search for the best talent regardless of gender, ethnical origin, age, religion, sexual orientation or place of origin. Working as a team, we treat each other with respect and value each other’s opinions to achieve our common goals. We are looking forward to receiving your application!