About Us
St.Amant supports over 2,200 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person centered approach and adapt to the needs of each person and each family. St.Amant is guided by its core values of Collaboration, Hospitality, Excellence and Respect.
St. Amant' core values reflect a strong commitment to diversity, equity, and inclusion. St. Amant maintains an ongoing commitment to recruiting a diverse and talented workforce that is paramount to supporting the vibrant community we serve.
We seek an energetic and customer-focused Help Desk Analyst to join our team. The ideal candidate will be ready to provide first-level technical support to staff through the service desk ticketing system, in person or over the phone, and ensure requests for support are handled promptly, effectively, and professionally.
The Help Desk Analyst requires:
Qualifications
Educational:
Two or more years of progressively responsible related experience and training that provides the required knowledge, skills, and abilities:
Professional:
Personal:
Duties and Responsibilities
The above information is intended to describe the general nature of this position and is not considered to be a complete statement of duties and responsibilities. Additional duties and responsibilities may be assigned provided they are consistent with the qualifications identified and fall within the parameters of this role.
St.Amant is a bilingual organization. Proficiency in both official languages (French/English) would be considered an asset.
As a condition of employment, successful candidates will be required to provide a satisfactory Criminal Record Check with Vulnerable Sector Screening, Adult Abuse Registry Check, Child Abuse Registry Check and Prior Contact Check.
As a Condition of Employment, new hires must complete a series of Occupational Health checks. This includes the requirement to confirm immunization or immunity of specific communicable diseases. Successful applicants will also be required to provide proof of COVID-19 vaccination prior to start date.
St.Amant supports equitable employment practices and promotes an inclusive workforce representative of the people we support including diverse abilities, backgrounds, cultures, and identities. Applicants can request reasonable accommodations in all aspects of the selection and hiring process.
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