housekeeping room attendant

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

1 year to less than 2 years

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Sweep, mop, wash and polish floors
• Dust furniture
• Vacuum carpeting, area rugs, draperies and upholstered furniture
• Make beds and change sheets
• Distribute clean towels and toiletries
• Stock linen closet
• Clean, disinfect and polish kitchen and bathroom fixtures and appliances
• Disinfect operating rooms and other areas
• Clean and disinfect elevators
• Handle and report lost and found items
• Attend to guests' requests for extra supplies or other items
• Provide basic information on facilities
• Pick up debris and empty trash containers
• Wash windows, walls and ceilings
• Clean changing rooms and showers
• Address customers' complaints or concerns

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Attention to detail
• Bending, crouching, kneeling
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Reliability
• Team player
• Excellent written communication
• Values and ethics