Logistics - Inventory Control / CSR

Position Description Summary

Reporting to the Site Manager the successful candidate will oversee the inventory management / customer service duties for the client.  This is accomplished through a comprehensive analysis of inventory transactions to identify problems, recommend solutions and drive implementation of improved practices. 

Principal Accountabilities

• Maintain inventory data integrity and tracks accuracy of inventory.
• Research root cause of inventory discrepancies by extracting data and using supplier inventory data.
• Design implement and test internal controls, documentation, reporting, training, systems and solutions to drive inventory accuracy.
• Establish partnership with client and operations to build inventory accuracy.
• Develop and maintain cycle counts activities/annual count by leading counting activities, variance reporting and reconciliation of counting cycle.
• Challenge the status quo by developing and recommending modification to existing processes and methodologies with a constant focus on continuous improvement.
• Develop and manage and implement weekly analysis reporting.
• Ensure compliance with OHS procedures and practices.
• Set up Customers in WHMS.
• Daily communication with transportation companies and customer.
• Liaise with internal departments and clients.
• Data entry of shipping costs and customer information.
• Receiving orders through fax, phone and EDI.
• Scheduling appointments.
• Various customer related and administrative duties as needed.

Knowledge and Skills

• 3-5 years in a fast paced environment with a proven track record
• GMP trained
• Strong computer skills and proficiency in MS office, specifically excel
• Team orientated individual able to work constructively and cooperatively with team members as well as with other departments.
• Strong attention to detail and quality focused.
• Strong analytical and problem solving skills with an ability to conduct the root cause analysis and proactively analyze finding and identify opportunities for improvement.
• Excellent interpersonal and communication skills.
• A high degree of initiative and the ability to work in a team environment are essential.
• Excellent knowledge of overall warehousing processes.
• Strong computer skills.
• Strong communication skills both written and verbal.
• Excellent problem solving and time management skills
• Detail orientated and excellent time management with the ability to multitask