Medical Secretary

This is a temporary opportunity for up to twelve (12) months. Sinai Health is a leading academic health science centre with a provincial, national and international reputation for discovering and delivering life-changing care. We provide excellent and compassionate care in hospital, community and home. Comprised of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute and our system partner Circle of Care, we translate scientific breakthroughs, push boundaries for health solutions, and educates future clinical and scientific leaders. Sinai Health is fully committed to a culture of belonging and an inclusive environment that attracts and retains a diverse workforce, at all levels of the organization that reflects the communities we serve. We welcome applications from racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQ+ persons, and those from diverse backgrounds and experiences. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let us know through the Accommodation Phone Line at , or email [email protected] . The Medical Office Assistant is an integral part of the busy, dynamic, and growing academic General Neurology Clinic at Mount Sinai Hospital. We are a state-of-the-art medical clinic and electronically integrated with Accuro, Canada’s number one single platform EMR, facilitating optimal clinic efficiency. We currently have 4 neurologists in the department and have an established positive working environment. In this role, you will be expected to exercise sound judgment and independence while managing day-to-day program related activities. You will demonstrate a strong commitment to quality customer service, applying excellent problem solving and communication skills to ensure the success of the clinic. The position reports to the clinic physician directly. The Medical Office Assistant will be responsible for one neurologist including tasks such as:

• Schedule outpatient clinics
• Answer and return phone calls from patients and doctor’s offices in a timely manner
• Medical document filing either in paper charts or electronic patient records
• Manage clinics: create new patient charts, welcome patients, book follow-up appointments, book investigations
• Patient communication: dates and times of scheduled tests and consultations, results on occasion
• Manage consult notes: Ensure all patients seen have consult notes, that consult notes are sent to the referring and CC physicians in a timely manner
• Order and restock clinical and office supplies
• Manage incoming and outgoing mail

• Assist with OHIP billing and payments for uninsured services
• Other additional administrative responsibilities, such as the scheduling of medical resident trainees who rotate through the clinic
• Note: No dictation work will be required as patient notes are electronically dictated
• Successful completion of post-secondary education in office administration or related field of study from an accredited educational institution
• Minimum one (1) year recent and related administrative experience, preferably in a healthcare or academic setting
• Educational or work experience with office administration
• Requires previous experience with medical records and maintenance of an electronic medical record (EMR) program (Accuro experience would be an asset)
• Advanced technical skills and proficiency with MS office and other medical software Superior organization skills and ability to prioritize competing tasks
• Strong work ethic, professionalism, dependability and reliability
• Ability to make decisions, exercise judgment and take initiative in dealing with confidential information and/or in responding to inquiries
• Flexible with ability to work efficiently in a fast-paced, multitasking and dynamic environment
• Excellent oral and written communication skills are required, excellent interpersonal and professional skills, an ability to work with established team and/or independently as required
• Demonstrated satisfactory work performance and attendance history