Member Relations Administrative Assistant

Gay Lea Foods Co-operative Ltd. (GLF) is a Canadian-owned and operated co-operative with a rich 64-year history of growth and values the deep roots of the dairy farming community, whose shareholders formed Gay Lea Foods’ foundation and built its success.

As part of Gay Lea’s strategy of providing exceptional service to its shareholders, we are currently seeking a qualified individual to fill the role of a Member Relations Administrative Assistant.

Reporting to the Manager of Member Relations, the role of the Member Relations Administrative Assistant an integral part of our Member Relations team. The Member Relations Team is responsible for maintaining and expanding all aspects of the ongoing relationships with our shareholders.

As part of Gay Lea’s strategy to provide exceptional service to its membership, we require a full-time Member Relations Administrative Assistant. The Member Relations team is responsible for maintaining and expanding all aspects of the ongoing relationship with our members. The Administrative Assistant will work closely with the Administrative Coordinator and be responsible for various administrative duties related to maintaining database records, monthly reporting, handling member enquiries, managing social media accounts and our members’ website.

The ideal applicant will have the following qualifications and skills:

• A demonstrated ability to work independently or in a team environment
• Ability to manage multiple, high-priority tasks with a high level of accuracy and attention to detail
• Manage Gay Lea Foods shareholder enquiries with an ability to handle difficult conversations
• Sound judgment in order to maintain and respect member confidentiality guidelines and obligations
• Skilled computer user with proficiency in Microsoft Office programs and website maintenance experience
• Experience managing complex databases and their associated processes
• Manage content and postings for social media applications
• Excellent written and oral communication skills
• Post-secondary education, preferably in an accounting or agriculture-related program
• Participate in training as required
• Other projects and duties as assigned by Management
• Proof of a valid G Driver’s licence is required, along with a reliable vehicle for regular work travel.

Work Location: As the successful candidate, your office will be home-based with the requirement to work a minimum of one day per week from our Gay Lea Foods Guelph office. This role will also require occasional travel to other Gay Lea Foods locations and off-site meetings.

This position offers a competitive salary, mileage & travel reimbursement, commensurate with experience and qualifications.

Gay Lea Foods is a proud Canadian-owned dairy food and beverage company with a robust portfolio that includes 7 established brands such as Gay Lea Butter, Nordica Cottage Cheese, Ivanhoe Cheese, Salerno Cheese, and Hewitt’s Dairy. Our wide range of products are sold in Retail, Foodservice, Industrial, Co-pack, and Export markets, developed and produced out of our 13 manufacturing facilities in Ontario and Alberta.

Delivering high-quality and innovative products - from the consumer favourite Spreadables and North America’s first Smooth Cottage Cheese, to Nothing But Cheese, an innovative snack made with 100% cheese, is what makes us market leaders in our categories. Our grassroots approach to business is what guides our direction and differentiates us from our competitors.

Our employees inspire our culture of excellence and entrepreneurship. We hire innovative and passionate professionals who know that greatness is achieved through people, partnerships, and acting with a business owner mindset.

For more about us visit:

Gay Lea Foods is an equal-opportunity employer and values diversity in our workplace.

Reasonable accommodation is available upon request throughout our recruitment and selection process.

Thank you for your interest in Gay Lea Foods.

Wishing you all the best with your career search!