Operations Administrator

TRIGO is seeking to fill a Operations Administrator position in Windsor ON.

Overall Purpose of an Operations Administrator

Plan, direct, and coordinate administrative services of site or region; such as records, information management, data entry, and other office support services

Ensuring a high level of customer service for both internal and external customers

Support and contribute to the company Quality Policies and QMS

Reports to

Regional Manager/Site Manager

Responsibilities

Client relationship & Business development

• Provide paper and/or electronic data upon request
• Data entry into customer portal
• PO collection and submission
• Follow up with clients for required documentation
• Provide client reports as requested by them

Operations

• Manage employee LOA's and attendance charts
• Assist with recruiting as necessary
• Data entry into company portal; data and hours verification
• Management of Org, Comp Mentee, and Comp Matrix chart
• Demonstrates commitment to reduce the risk of workplace accidents
• Must comply with local and company Health & Safety legislation, laws, and policies

Organization & management

• Ensure timely processing of payroll and invoicing
• Electronically store all required job documents according to TRIGO filing conventions
• Manage and upload client communication to client files
• Purchase site and mission supplies and maintain expense report files
• Maintain check log, copy and send all incoming checks to Harris Bank for deposit
• Maintain contract logs including comparing logs to ensure goal of improving percentage of purchase orders received is met
• Perform audits on all electronic job files to ensure required documents have been stored by all departments
• Contact and dispatch inspectors to missions when needed
• Manage monthly safety trackers and Site audit trackers ; ensuring targets are met

Technical

• Time entry into company portal
• Ensure hard copy data is filed per ISO standards
• Verify EPIC entries, balance EPIC entries to Payroll Journals
• Audit EPIC entries for accuracy
• Prepare month end KPI report for Manager
• Prepare monthly Site Ops meeting minutes and upload to system

Other

• Any other duties as assigned

Knowledge, skills, abilities

Hard skills

Full proficiency in local language

Proficiency in English

Computer skills Microsoft Office (Excel basics), Outlook

Values & attitudes

Global team spirit

Team player

Caring for people

Open-minded

Excellence

Reactive

Resilient to pressure

Rigorous

Customer focus

Client oriented

Reliable & trustworthy

Flexible

Initiative

Autonomous

Innovative

Daring

Work experience

Overall recommendations

• 2+ years of work experience/ administrative

Education background

Overall recommendations

• High School diploma or equivalent

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries. TRIGO has recently started to expand its clientele by offering quality services to the medical, chemical and food industries.

TRIGO Global Quality Solutions is committed to the core values of equal employment opportunity. We are committed to treating people fairly, and with respect and dignity. We offer employment opportunities based upon an individual's qualifications and performance, free from discrimination or harassment because of race, ancestry, place of origin, ethnic origin, color, citizenship, creed, sex, sexual orientation, age, marital status, family status, and disability.

TRIGO Global Quality Solutions appreciates receiving all expression of interest; however, only those candidates invited for an interview will be contacted.