Operations Manager

About The Role

As our Operations Manager, you will fill an experienced leadership role in our team. The Operations Manager is responsible for organizing and managing a team of housekeeping and maintenance professionals, performing basic administrative and clerical services, and working collaboratively with the Customer Success team to ensure effective and efficient operations. This position reports to the General Manager.

The foundation of this job is to work closely with internal operations staff and vendors, to ensure our properties and associated services are at their finest, resulting in amazing customer experiences. You will excel in this role by bringing out the best in others and demonstrating an attention to operational detail.

The ideal candidate will demonstrate the following:

• A friendly, social, calm, and confident personality
• Interest in entrepreneurship and startups
• Effective communication, interpersonal and problem-solving skills
• 2+ years experience in office administration project management, or housing/lodging industry-specific roles
• Proficiency in self-organization, record keeping, and report writing
• Competency with Microsoft Office Suite, Slack, and multiple industry specific software programs

About Neighbourly North

Neighbourly North is building the future of short-term housing North of 60°. We market and manage the largest collection of furnished rental properties in Northern Canada, used by essential workers, local families, business travellers, and leisure visitors for temporary housing and lodging.

We pride ourselves as a local alternative to Airbnb and stand by our principles of building Consistency, Connection and Community in every interaction. Our passion for this business lies in our pride as Northern Canadians and having the privilege of not only calling this place our home but representing it to our customers every day.

Neighbourly North’s platform is built for our customers' complex needs by combining our rental marketplace with added services like professional housekeeping, 24/7 customer service, and software.

To attract the very best individuals, we offer competitive wages, on-call compensation, benefits, annual travel bonuses, and a fast-paced work environment.

Application

Please send your application to [email protected] , including your CV.