Operations Officer I

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Position Overview Provide a range of analytical and/or operational process support within a defined functional area. Develop and maintain knowledge of relevant regulations as well as existing and emerging AML regulatory reporting requirements, ML/TF, BSA, Sanctions, and ABAC risk across the business. What you will achieve in this role:

• Act as a key resource or representative by providing technical subject matter expertise/analysis or operational process support on Regulatory reporting, AML/ATF.
• Contribute to the identification, and implementation of new products, operating workflow, additional services / products / applications, or operational efficiencies.
• Ensure reports are filed in accordance with regulatory requirements.
• Develop and execute on reporting functions, AML, Sanctions/ABAC and/or produce consolidated or aggregated reporting as appropriate.
• Refer or escalate processing or operational issues as needed based on a solid understanding of the processes, business requirements, issue, connecting with the appropriate function/partner to facilitate resolution and ensure that service quality is maintained.
• Reviewing data discrepancy/incompleteness alerts for potential remediation.
• Read source documents such as book of record systems, physical documents and enter correct data in specific data fields on reporting systems using keyboards/computers/applications.
• Compile, sort and verify the accuracy of data before it is entered and accurately record customer/client/transaction date.
• Locate and correct data entry errors and/or report them to supervisors/partners within SLA.
• Compare data with source documents and/or re-enter data in verification format to detect errors.
• Writing/Reaching out to partners for missing data and ensuring the same is provided and entered.
• Interact with partners by responding to requests in an effective and timely manner.

What you will bring to this role:

• 1-2+ years of operations, data entry/enrichment, regulatory reporting, client onboarding / KYC, and/or payments transaction processing experience
• Previous corporate / financial industry experience
• Self-driven and motivated to learn
• Able to work independent but also work as part of a team
• Computer savvy and quickly learns internal systems
• Advanced knowledge in computer applications and Microsoft Office specifically Excel

We thank you for your interest in the position, however, only those who are qualified will be contacted. Inclusion and Equal Opportunity Employment Our client is an equal opportunity employer committed to diversity and inclusion; creating an inclusive environment where all team members and clients feel like they belong. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Native American status or any other legally-protected factors. We seek applicants with a wide range of abilities, and we provide an accessible candidate experience; accommodations during the application process are available upon request.