Program Operations Manager

Company : Windsor Regional Hospital

Job Type : Full Time

Windsor, On

Number of Applicants

:

000+

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Job Description - Program Operations Manager

VACANCY - FULL TIME Job Summary Responsible for overall leadership of the assigned patient care program/units in the development and delivery of innovative programs and services to ensure the delivery of quality care to all patients/families in the program. Responsibilities

Assumes overall accountability and responsibility for the patient care and services provided
Maintains current knowledge of issues and trends in patient care and facilitating best practice
Accountable for the ongoing delivery of Standard Unit Bundles in the program and is directly responsible to facilitate Care Rounds, Leadership Rounds, Safety Huddles and 5S bundles.
Accountable for the ongoing implementation and review of the Mental Health Redesign and Scorecard deliverables
Responsible for staff and patient safety in the program including continuous review of violence prevention practices, policies and procedures.
Develops unit specific philosophy, goals objectives and standards of patient care in collaboration with the Patient Care Team and ensuring that these are congruent with the hospital mission, vision & values and standards
Coordinates all care and services provided for patient group in collaboration with other managers and providers
Develops systems to monitor and manage unit operations, progress toward established goals, and patient care outcomes
Acts as a resource person to the physicians, and support staff, in relation to the care of patients and unit operations
Assumes accountability for facilitating the resolution of identified patient care issues in collaboration with the Patient Care Team
Acts as a role model for staff and demonstrating commitment to patient/ family-centered care
Ensures that all staff are informed and in compliance with relevant policies and procedures
Develops and manages an operational budget for the program in collaboration with the Program Team and the Director including preparation of yearly capital budget for the program in collaboration with the Program Team and Director of Operations
Analyzing management reports, investigating variances, initiating remedial action and evaluating outcomes
Consistently contributes as a member of the Leadership Team and practices the values of Windsor Regional Hospital
Contributes as a member of the Program team towards development and implementation of team goals

Qualifications

Current registration with applicable College or Association required.
Bachelor’s Degree in Nursing or other health related field required, Master’s Degree preferred.
Minimum of 5 years clinical experience preferred.
Minimum of 2 years management/leadership experience preferred or evidence of relevant learning activity in management preferred.
French Language proficiency an asset.

Windsor Regional Hospital is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by WRH throughout the recruitment, selection and/or assessment process to applicants with disabilities.

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