receptionist

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

1 year to less than 2 years

Work setting

• Veterinary clinic
• Animal hospital

Responsibilities

Tasks

• Answer telephone and relay telephone calls and messages
• Provide customer service
• Sanitize and wash dishes and other items by hand
• Prepare and administer medications and vaccines under direction of veterinarian
• Perform receptionist duties
• Perform administrative tasks
• Clip animal nails
• Monitor and document animal behaviour
• Manage routine office functions including reception, telephone and booking appointments
• Maintain and order supplies
• Keep records of animals treated
• Handle, restrain and care for animals undergoing treatment and surgery
• Clean and disinfect cages, pens, aquariums, kennels, runs, stall and enclosures
• Assist veterinarian before, during and after surgery
• Assist with inoculation and treatment of animals
• Answer clients' inquiries and provide information
• Process money, cheques and credit/debit card payments
• Perform reception and clerical duties

Credentials

Certificates, licences, memberships, and courses 

• Veterinary assistant course

Experience and specialization

Policy and program experience

• Disease control

Area of work experience

• Cleaning

Animal specialization

• Domestic animals/pets (cats, kittens, puppies, dogs, etc.)

Additional information

Transportation/travel information

• Valid driver's licence

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Handling heavy loads
• Physically demanding
• Standing for extended periods
• Bending, crouching, kneeling

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Reliability
• Team player
• Client focus
• Dependability
• Judgement
• Adaptability
• Hardworking

Benefits

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Registered Retirement Savings Plan (RRSP)

Other benefits

• Free parking available
• Variable or compressed work week