Program Officer

Job Information
Job Title: Program Officer
Job Requisition ID: 58242
Ministry: Municipal Affairs
Location: Edmonton
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: May 28, 2024
Classification: 022ps
Salary: ​$2,345.14 to $3,076.28 bi-weekly ($61,208.15 - $ 80,290.91 /year)

The Government of Alberta is committed to a diverse and inclusive public service that reflects the population we serve to best meet the needs of Albertans. Consider joining a team where diversity, inclusion and innovation are valued and supported. For more information on diversity and inclusion, please visit:

The Ministry of Municipal Affairs supports municipalities in providing well-managed, fiscally responsible, and accountable local government to Albertans. This includes administering municipal grant programs; delivering advisory and capacity-building supports; providing municipal services and managing public lands in the province’s three Special Areas; and overseeing the safety codes system in the province. The ministry also fosters stronger, safer communities across the province, and enables local governments to facilitate Alberta’s economic prosperity.

To learn more about Municipal Affairs, follow the link to:

Role Responsibilities

Reports to the Manager, Program Operations for the Residential Protection Program (RPP). The Program Officer is responsible for evaluating applications and assessing eligibility against established program standards. The Program Officer reviews builder licence, rental use designation, property registration, owner builder authorizations, and New Home Buyer Protection Act (NHBPA) applications submitted to RPP. This position identifies gaps and deficiencies within the application requirements and works with applicants to ensure compliance and alignment to the current legislation and policies have been met and that registry data is accurate and complete.

The Program Officer is also responsible for responding to inquiries through the provision of front-line program information and guidance, along with making initial review and triage of formal complaints about builders, home construction, warranty providers, and other stakeholders. This position has primary interaction with homeowners, builders, warranty providers, administration and permit office staff in municipalities and agencies, real estate professionals and is responsible for communicating legislative and program requirements, and for providing advice and education to increase awareness.

This position works within the framework of the NHBPA, the RPP program policies and processes, and related legislation (e.g., Safety Codes Act, Consumer Protection Act, and Insurance Act) and other government policies and processes.

The Program Officer also participates in the development of program awareness materials to promote understanding of the NHBPA and promotes compliance with the NHBPA and related RPP policies and processes. The Program Officer refers any issues of potential non-alignment to a Program Analyst.

APS Competencies

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

• Drive for Results: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.
• Systems Thinking: Incumbents must have a broad strategic view, and know the impact of work to the department and plan for the short and long term.
• Creative Problem Solving: The ability to analyze the impact and break apart any complex problems is critical, to focus on getting the best end result for the client.
• Build Collaborative Environment: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.

Qualifications

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Refer to

Requirements:
University graduation in a related field (Social Sciences, Arts, Public Administration, or Political Science)

Equivalency:
Directly related education or experience considered on the basis of:

• 1 years of education for 1 year of experience; or
• 1 year of experience for 1 year education

Assets:

• Strong focus on service delivery and customer service skills.
• Strong writing and verbal communication skills.
• Attention to detail to support the integrity and assurance of application assessments.
• Direct experience in Residential Protection Program operational requirements including understanding of builder license, rental use designation, owner builder authorization, and Act applicability is preferred.
• Direct working knowledge of the NHBPA and its regulations and understanding of their connection to related legislation (e.g., Safety Codes Act, Condominium Property Act, Consumer Protection Act and the Insurance Act and any related regulations).
• Experience or understanding of any of Corporate Registries (CORES), Land Titles and Surveys (SPIN), Safety Codes Council Database (SCC) or MA Connect and the New Home Buyer Protection System

Notes

This position may be used to fill future vacancies across the Government of Alberta, at equal or lower classification and salary.

Hours of Work: Monday to Friday, 36.25 hours per week.

Applications without a cover letter will not be considered. Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies.

Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

Links and information on what the GoA has to offer to prospective employees.

• Working for the Alberta Public Service –
• Public Service Pension Plan (PSPP) –
• Alberta Public Service Benefit Information –
• Professional learning and development –
• Research Alberta Public Service Careers tool –
• Positive workplace culture and work-life balance
• Opportunity to participate in flexible work arrangements such as working from home up to two days per week and modified work schedule agreement
• Leadership and mentorship programs

How To Apply
Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience, and relevant examples of required competencies.

Candidates are required to apply for a job online. Please visit for more information. Please visit Recruitment Principles, for more information.

It is recommended applicants who have completed post-secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)( or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application. Closing Statement
This competition may be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. We thank all applicants for their interest. All applications will be reviewed to determine which candidates' qualifications most closely match the advertised requirements. Only individuals selected for interviews will be contacted. If you require any further information on this job posting or require an accommodation during the recruitment process, please contact Tomasz Gruszka at [email protected] .