Number of Applicants
:000+
Application Deadline: April 16th 2023
Requisition ID: 5563
Wilfrid Laurier University is a leading multi-campus university that excels at educating with purpose. Through its exceptional employees, students, researchers, leaders, and educators, Laurier has built a reputation as a world-class institution known for its rich student experience, academic excellence, and global impact. With a commitment to Indigenizationand commitment to equity, diversity, inclusion, Laurier’s thriving community has a place for everyone.
Laurier has more than 19,000 students and 2,100 faculty and staff across campuses in Waterloo and Brantford, as well locations in Kitchener and Milton. The university is committed to providing an inclusive workplace, a flexible work policyand employing a workforce that is reflective of local and national demographics. Our locations are situated on the traditional territories of the Neutral, Anishnawbe, and Haudenosaunee peoples. We recognize the unique heritages of Indigenous peoples and support their intentions to preserve and express their distinctive Indigenous cultures, histories, and knowledge through academic programming and co-curricular activities. Laurier’s Centre for Indigegogy is one example of how Laurier honours Indigenous knowledge.
The incumbent is required to have a Security Guard license as they will be required to perform security guard duties including calls for access, exam transportation, crowd control, and officer replacement during absences.
Dispatch
Security Functions
Transportation of exams and other sensitive documentation
Respond to calls for access to rooms and buildings
Understand and utilize multiple operating systems for reporting, recording video content from security cameras, property management, and alarm systems.
Update, verify, and maintain information in a variety of databases and spreadsheets.
Attend and participate in staff meetings.
Maintain key control for on-call Physical Resources staff, contractors, and various student groups. Ensuring proper sign-out procedures.
Keep track of officers throughout the shift; keep status of officers updated in D3 Reporting system.
Remain current on Policies, Procedures, and day-to-day campus changes.
Laurier is a multi-campus University and the incumbent must make him/herself familiar with security as it pertains to each unique campus.
Reports
Records Management
Accept found property turned into Special Constable Service, and document it using Returnity software. Attempt to contact the owners of found property and make arrangements for property to be returned. Ensure documentation when property has been returned.
Performs other duties as assigned.
Post-secondary school education together with 2 years’ related experience working as a receptionist with a switchboard or a dispatch system or an equivalent combination of education and experience.
Must possess a Security Guard License approved by the Ministry of Community Safety & Correctional Services
Excellent communication skills including:
Written communication skills to log call details, update information on incidents and provide written responses to inquiries.
Oral communication and interpersonal skills to listen actively and respond in a composed manner to emergency calls regarding incidents from persons who may be distressed or emotional, and to be able to calm them down sufficiently to obtain concise details in a timely manner.
Professional oral communication and interpersonal skills to interact with officers,
emergency services personnel, and Waterloo Regional Police via telephone. During emergency dispatch, clearly and efficiently convey information while coordinating multiple people and agencies. Provide dispatch services for non-emergency situations.
Must be fluent in both oral and written English
Ability to organize, prioritize, multi task and problem solve under stressful situations
Must be able to successfully clear a personal background check conducted by Waterloo Regional Police Service
Must possess basic computer skills and have the ability to learn to use programs regularly used bySCS
Must have Emergency First Aid and CPR Certificate
OACP Certificate an asset
Must be able to pass hearing and vision testing
Rate of Pay: $24.46
This is a full-time, continuing position, working an average of 70 hours every two weeks. Shifts will rotate between 7.5 and 9.25 hours, with a half hour unpaid lunch. Includes weekends and holidays or as required.
Wilfrid Laurier University endeavors to fill positions with qualified candidates who have a combination of education, experience, skills and abilities to successfully perform the duties of the position while demonstrating Laurier's Employee Success Factors.
Equity, diversity and creating a culture of inclusion are part of Laurier’s core values and central to the Laurier Strategy. Laurier is committed to increasing the diversity of faculty and staff and welcomes applications from candidates who identify as Indigenous, racialized, having disabilities, and from persons of any minority sexual and gender identities. Indigenous candidates who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact the Office of Indigenous Initiatives. Candidates from other equity deserving groups who would like to learn more about equity and inclusive programing at Laurier are welcomed to contact Equity & Accessibility. We have strived to make our application process accessible, however if you require any assistance applying for a position or would like this job posting in an alternative format, please contact Human Resources. Contact information can be found at careers.wlu.ca/content/How-to-apply/
Should you be interested in learning more about this opportunity, please visit www.wlu.ca/careersfor additional information and the online application system. All applications must be submitted online. Please note, a resume and cover letter will be required in electronic form.
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