Technical Projects Specialist

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at

At BGIS – our culture is based on 3 key foundational items:

1. Culture of Care for each other, our clients, partners and our communities.
2. High Performing Teams who go Above and Beyond to deliver exceptional services – INTEGRITY - OWNERSHIP – RESPONSIVENESS - INITIATION – VISIBILITY - DRIVE - INTEGRATION are core to high performance.
3. Unwavering Commitment to Sustainability where we do everything with a focus on preserving our earth.

Project oversight roles are key to our Success. These roles are laser focussed on the performance of those delivering the projects and, on the interest, and needs of the site tenants. The role requires a deep and detailed understanding of the various sections of the account Master Service Agreement, Statement of Work and Schedules. For success, the role must develop constructive relationships with the client. Finally, the role will need to understand the operational requirements and communications needs of all service delivery team members, in particular Facility Management and Project Management.

The Technical Projects Specialist is responsible for planning, developing, delivering and reporting on the technical program of projects or technical components of projects that will be assigned to project managers. All projects to be delivered within scope, schedule, and budget according to BGIS as well as client procedural boundaries. Renovation projects, installations and/or new construction projects and other related projects are typically of high complexity, risk and exposure and require deep technical oversight and review.

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key

role in our INTEGRATED approach to contract governance and communications.

Our Commitment to ESG, the Communities we Serve and our Earth

Environment, Energy, Diversity and Sustainability

This role will have the opportunity to work in Collaboration with various teams to learn about the ESG programs and initiatives that can support you in serving the client. We encourage participation in the many community events and the application / execution of key programs in client accounts as applicable.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offer Team Members the opportunity to explore various roles – some include: On Account Governance and Operational Leadership – Facility Management Office Roles to support Accounts – Project Management roles to lead and execute projects - Governance and Reporting roles.

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Leadership and Recognition

• Accountable for employee-oriented activities including but not limited to employee engagement, development and performance management, hiring and retention, compensation recommendations.
• Employee Satisfaction Scores and employee recognition (development and implementation of action plans to improve ESAT scores).
• Day to day support and team oversight/management.

Program Oversight – General

• Provide expertise and leadership to Facilities Management, Asset Management and Project Delivery Teams to incorporate the American Society of Heating, Refrigeration & Air Conditioning Engineers (ASHRAE) guidelines in operations and project design.
• Keep up to date on building systems best practices and trends to promote operational effectiveness, ensure compliance with all Applicable Laws, IO Owner’s Project Requirements (OPR) guidelines, and Province Client design standards and support IO in the continuous improvement the OPR on an annual basis.
• The Service Provider technical services team is responsible to develop of operating, best practices, inspection checklists, and performance metrics and report content to achieve maximum systems lifecycle and cost efficiencies. This will include but not limited to quarterly building system site inspections to verify completion of operational and preventative maintenance routines.
• Collaborates with Project Management Team Members. Sets and monitors specific objectives of the project management team. Acts as a role model, coach and mentor to project staff on technical matters.
• Contributes technical knowledge to the delivery of assigned facility-related projects from conception to completion such as: new facility construction, facility addition construction, installation projects, renovations, occupancy-related projects and facility infrastructure projects.
• Effectively develops, oversees and manages the delivery of assigned programs of projects such as installation rollouts across multiple locations or delivery of interrelated projects. Ensures that program elements are properly assigned and resourced by project delivery teams. Actively tracks and manages program progress, striving to ensure that projects are started with adequate lead time to complete within client time parameters and to meet BGIS and team needs with respect to work loading and overall financial considerations.
• Effectively executes and/or manages feasibility analysis & development of technical programs.
• Prepares and works with the client to develop business cases for projects yet to be approved.
• Effectively manages technical components of projects and programs in accordance with legal requirements and BGIS processes including scope, schedule, financial, reporting, document, communications, risk, environmental, procurement & contracting, commissioning, close out and moves management.
• Ensures technical projects and programs incorporates sustainable design practices, where practical, into project delivery, in accordance with BGIS processes.
• Analyzes resourcing, project status, overall financial status and key performance indicators for client reporting & continuous improvement of delivery.
• Ensures proper and timely project and administrative-related reporting and systems inputs.
• Collaborates with project delivery teams ensuring assigned projects and/or programs are delivered within fees, cost and service-level goals.
• Actively seeks additional services work to be performed by BGIS to mutually benefit the client and BGIS.
• Provides reporting required to support BGIS and Client needs with respect to technical program execution.
• Performs other duties, as assigned.
• Possesses a mindset that treats safety as paramount.
• Contributes to the development and delivery of annual capital plans, including setting milestone schedule and drives decision making for successful implementation.

Asset Renewal Management (Pre-planning) Technical Oversight

• Act as the lead building systems expert during IO’s 3-year tactical Asset Renewal Management cycle and collaborate with the facilities and asset management team, Project Delivery Teams, and IO’s Asset. Renewal Management team to identify a prioritized project list for project justification development.
• Review and provide input into project justifications related to HVAC, BAS, utility, mechanical and electrical systems and components including a fulsome review of the intended scope of work for completeness, considers specific building conditions/requirements, equipment specifications, measurement and verification requirements, project timelines and IO’s Owner Project Requirements for cost estimate validation, justification for the investment, value for money options analysis, and analysis of the project’s estimated savings/benefits.
• Review all planned projects at the Property level and assign each project with a complexity level for IO Approval in accordance with IO’s project assignment methodology and review the planned project list for implementation timing and ensure that project schedules will not hinder project delivery nor cause disruptions to building operations.

Project Delivery Technical Support

Where Asset Renewal and Client Works have been initiated and Approved, Technical Projects Specialist will:

• Communicate all technical information of the Asset Renewal and Client Works and building to the Asset Renewal and Client Works team during the development phase of the Project Charter, which will include the project justification form and attachments.
• Participate in the project design stages and provide reviews and support to the project manager and designer to ensure the project achieves the outcomes identified in the original project justification, and intended scope of work, provides value for money, and achieves the most reasonable utility consumption. This includes the selection of green products.
• Participate in construction meetings as required and provide advice and feedback to changes orders on to ensure the project continues to meet the intended scope of work and monetary value.
• Support commissioning activities.
• Review studies related to HVAC, BAS, utility, mechanical and electrical systems conducted by 3rd party consultants and ensure that all studies are detailed, intrusive, meeting IO requirements and not only rely on visual inspections.

KNOWLEDGE & SKILLS

• Exceptional organizational, documentation and reporting skills.
• University graduation or professional certification (e.g. P. Eng, CMA, CGA or equivalent courses).
• More than five years up to ten years of relevant work experience.
• Self-motivated and proactive.
• Process & metrics interpretation, development & analysis skills.
• Effective client service / management skills.
• Effective interpersonal skills.
• Excellent verbal and written communication skills.
• Strong project management skills.
• Ability to manage multiple assignments simultaneously.
• Extensive specific experience and skills related to the assignment.
• Construction management experience, depending on the assignment.
• Estimating/forecasting skills.
• Problem solving and conflict management skills.
• Knowledge of, and experience with industry standards and regulations.
• Software proficiencies related to the assignment – MS Excel, Project, Outlook; etc.

Licenses and/or Professional Accreditatin

• None required.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

BGIS est un employeur qui respecte l'égalité des chances et nous vous invitons à postuler pour un poste chez nous ! Si vous avez besoin d'un accommodement pendant le processus de recrutement, veuillez nous contacter à askHR. En cas de demande d'accommodement, nous discuterons avec le candidat en question et fournirons, ou ferons en sorte de fournir, un accommodement approprié d'une manière qui tiendra compte des besoins d'accessibilité du candidat en fonction de son handicap.