Account Support Representative - Remote Work

Job Description:

We are looking for a highly motivated Account Support Representative to join our team at Philip Morris International. This is a remote work position based in Montreal, Quebec, CA. As an Associate Level Account Support Representative, you will be responsible for providing exceptional support to our clients and maintaining strong relationships with key accounts.

Responsibilities: - Act as the primary point of contact for assigned accounts, addressing any inquiries or concerns in a timely and professional manner - Work closely with the sales team to ensure sales targets are met and account needs are being met - Conduct regular account reviews and provide valuable insights to help drive business growth - Collaborate with cross-functional teams to develop strategic account plans that align with company objectives - Utilize critical thinking skills to identify areas for improvement and implement solutions to enhance customer satisfaction - Maintain accurate records of account interactions and sales activities in the CRM system - Communicate proactively with clients to provide updates on product launches, promotions, and other relevant information

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Minimum of 3 years of experience in account management or customer support - Strong interpersonal and communication skills - Ability to work independently and prioritize tasks effectively - Reliable and energetic personality with a positive attitude - Strong strategic planning and critical thinking skills - Proficiency in Microsoft Office and CRM software - Bilingual in English and French is preferred

Benefits: - Parental leave - Life insurance - Relocation allowance

Working Environment: At Philip Morris International, we strive for a harmonious workplace where collaboration and respect prevail. We value diversity and inclusivity and are committed to creating a supportive and inclusive work environment for all employees.

Deadline to apply: 2024-05-22

Equal Opportunity Statement: Philip Morris International is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to building a diverse workforce and encourage applications from all qualified individuals.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.