Booking and Entertainment Services Host-PCK

Job Description Pickering Casino Resort is seeking 3 Part-time Booking & Entertainment Services Hosts! Under the general direction of the Booking & Entertainment Manager, the Entertainment Services Associate is responsible for coordinating hospitality services at the Arena; presenting our spaces with pride to potential clients and collaborating with other departments to leverage the facility and implement cross promotional ideas. Operating according to the policies, procedures, quality standards and services established by the management team for the satisfaction of internal and external guests. Skills The ideal candidate is an energetic professional with proven knowledge, skills, and abilities, executing the following in support of the company’s vision, mission, and values:

• Coordinates dressing room and venue requirements for external clients and performers.
• Coordinates the food and beverage requirements for performers.
• Purchases special requirements as per approved rider specifications; tracks inventory; provides cost reports.
• Coordinates documentation and cash allocation for buyouts.
• Collects sales reports and funds for merchandise sold at shows – balance cash float and submit to manager for audit where applicable.
• Liaises with internal and external contacts to determine requirements.
• Responds to, resolves issues or escalates issues accordingly.
• Communicates effectively with all appropriate operational departments.
• Builds strong working relationships with guests, employees, vendors, performers, and crew.
• Perform other duties as required.

Successful Applicants Will Demonstrate The Following Qualifications

• Minimum 1 year of live theatre experience; hospitality experience an asset.
• Exceptional interpersonal and communications skills
• Ability to handle multiple tasks and projects at one time.
• Valid full G driver’s license, and clean drivers abstract.
• Smart Serve Certification or the ability to achieve a Smart Serve Certification
• The ability to successfully obtain a criminal record and credit check.
• Ability to exceed internal and external customer expectations through timely, effective, and service oriented communication.
• A commitment to continually increase your knowledge of our products and services in order to offer exceptional experiences to our guests.
• A willingness to learn, develop and achieve new skills for personal and professional development.
• Live GCE’s Values on the job: Integrity, Team Engagement, Drive to Succeed, Service Excellence, and Citizenship
• A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence.

Candidates must be ready and willing to work a flexible schedule, including evenings, weekends, holidays, and overnights. The hours of work will be based on operational needs. Ready to embark on your next adventure? About Us Who we are! GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN. Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of 9,500 strive to offer the very best gaming, entertainment, dining, and hospitality experiences. Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences. Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders. What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career! Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability. Please note that due to the volume of applications, only those under consideration will be contacted for an interview. Thank you for your interest in Great Canadian Entertainment!