Client Support Specialist - Remote Work

Job Description:

ABM Industries is seeking a motivated and experienced Client Support Specialist to join our remote team in Montreal, Quebec. As a Client Support Specialist, you will be responsible for providing exceptional customer service and support to our clients. This is a full-time position at the Associate Level, requiring a minimum of 2 years of experience in a similar role.

Responsibilities: - Manage client accounts and provide ongoing support to ensure customer satisfaction - Respond to client inquiries and resolve issues in a timely and professional manner - Collaborate with internal teams to address client needs and deliver solutions - Proactively identify opportunities to improve customer experience and implement strategies to enhance client relationships - Maintain accurate records of client interactions and communication in our CRM system - Keep up-to-date on industry trends and best practices to better serve our clients

Requirements: - Strong interpersonal skills and a dedication to providing exceptional customer service - Passion for helping others and a commitment to exceeding customer expectations - Excellent planning and organizational skills with the ability to prioritize tasks effectively - Creative problem-solving abilities to address client needs and challenges - Proficiency in Microsoft Office and experience with CRM systems - Ability to work independently in a remote setting while collaborating with a virtual team - Bachelor's degree in Business Administration or related field preferred

Benefits: - Medical coverage - Gym membership - Company-provided equipment for remote work

Working Environment: At ABM Industries, we focus on exceeding customer expectations and delivering delight in every interaction. Our team is dedicated to providing top-notch support and service to our clients, and we are committed to creating a positive and inclusive working environment.

Deadline to Apply: May 8, 2024

Equal Opportunity Statement: ABM Industries is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.