Number of Applicants
:000+
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Classification & Regular Hours
Hours per Week: 35
Salary Grade: 14
About Western
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the “Western Experience” – an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.
About Us
Facilities Management is responsible for the planning, development, engineering, construction, operation, maintenance, and stewardship of all the buildings, infrastructure, sites, and services within Western’s campus community. Our integrated team provides excellence in creating and maintaining Western’s facilities and in serving the community. Our vision is to be recognized as the leader in facilities management among research-intensive universities worldwide.
Responsibilities
The Coordinator, Client Services (“Coordinator”) will oversee service operations, functions, and processes of Client Services within Facilities Management (“FM”). The Coordinator will ensure the implementation of best practices related to the planning, management, and delivery of Client Services. The Coordinator will lead and direct the work of others, ensure appropriate resources, and controls are in place to manage risks, and investigate and recommend the use of new technology, equipment, or practices to improve effectiveness. The Coordinator will actively participate in the relevant development of policies and procedures, and will review existing processes to identify opportunities for improvement. The Coordinator will provide coaching and training to their team to ensure the University community is served by an engaged and motivated team focused on delivering excellent client service. The Coordinator will work collaboratively to support FM’s mission and to ensure the required tools, resources, and materials are available to support the delivery of FM functions across campus.
Qualifications
Education:
Experience:
Knowledge, Skills & Abilities:
Western Values Diversity
The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.
Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone .
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