Customer Care Specialist - Remote Work

Overview: As a Customer Care Specialist at CVS Health, you will be responsible for providing outstanding customer service and support to our clients. This is a remote position based in Toronto, Ontario, CA, and is ideal for individuals who are independent, driven, and enjoy problem-solving.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Assist customers with product information, pricing, and order processing - Resolve customer complaints and issues effectively and efficiently - Collaborate with other team members to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Stay up-to-date on company products and services - Participate in training and development programs to enhance customer care skills

Requirements: - 1+ years of customer service experience - Strong communication skills and a customer-focused mindset - Ability to work independently and prioritize tasks effectively - Proficiency in Microsoft Office and CRM software - Excellent problem-solving skills and attention to detail - High school diploma or equivalent required

Personality traits: - Independent - Driven

Soft skills: - Planning - Problem-solving

Benefits: - Travel & spending expenses - Profit sharing - Dental insurance

Working environment: At CVS Health, we are a company that transcends borders, promoting collaboration on a global scale. Our team is diverse, inclusive, and dedicated to making a positive impact on the lives of our customers.

Deadline to apply: 2024-05-08

Equal opportunity statement: CVS Health is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.