Customer Service Advocate

At SCIC, were helping keep Saskatchewans agriculture industry strong and it takes great people, working together as a community, to make it happen. Our values reflect who we are at SCIC. We value focusing on the producer, innovation, teamwork and community, accountability to ourselves and others and leadership at all levels. WHAT YOU'LL DO: Reporting to the Manager, Customer Service this position is responsible to act as an AgriStability subject matter expert and support or lead Customer Service in one or more of these areas: Livestock Price Insurance Program, Wildlife Damage Compensation Program (Predation and Prevention) and the Crop Insurance Program. Other duties include:
Liaison with industry representative, farm organizations and commodity groups on matters related to AgriStability and SCIC programs.
Research, prepare, and/or assist with Ministerial requests, briefing notes and appeals for AgriStability and SCIC programs.
Provide corporate rationale for claim decisions at appeal hearings. WHAT YOU'LL NEED: To be successful in this position you will need a diploma in Agriculture or Business, supplemented by a minimum of three years related experience in the agriculture industry. The ability to develop well-structured written content is imperative to this role; therefore, all qualified applicants must successfully complete a writing exercise. To learn more about this exciting opportunity, please visit the job posting on our career's page at