Customer Service Clerk

Do you enjoy providing patient support for meal services in a call centre environment? Are you a diligent, compassionate, and positive individual? If so, we’d like to speak to you about this exciting opportunity with our client in Calgary. Read on and apply today if you’re interested – hiring is underway!

Responsibilities:

• Responsible for recording patient menu orders and answering any questions related to their dietary needs
• Comfortable answering and recording phone calls
• Ensure meal orders are processed accurately 
• Work closely with medical and dietary staff to ensure accurate dietary needs of the patient
• Maintaining a general knowledge of the therapeutic diets of patients
• Maintain client confidentiality and discretion of client needs
• Follow all sanitation and safety protocols

Requirements:

• Previous experience in a call centre and/or customer service role is highly regarded
• Strong communication skills in English (spoken and written) 
• Experience in a food service environment is an asset
• Ability to work with minimal supervision in a fast paced environment
• Positive attitude, friendly demeanor toward clients and staff 
• Ability to manage stressful environments and stay calm under pressure
• Comfortable using software programs, good computer skills, and typing of 35+ wpm
• Must complete a Vulnerable Sector Check

If this sounds like the right job for you, don’t wait – one our recruiters will be happy to speak with you!

Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.