Customer Service Representative, Enrolment Services

RRC Polytech is committed to accessible employment and to ensuring that our hiring processes are barrier free. If you require information in an alternate format, or if you require an accommodation to participate in the hiring process, please contact [email protected] . Job applications must be submitted through , for consideration. Project Coordinator (Term Full-Time)
Corporate Solutions POSITION TYPE: Full-Time, Term Position Available (anticipated July 08, 2024 up to February 17, 2025) SALARY: $56,607 - $79,848 per annum POSITION LOCATION: Notre Dame Campus (Winnipeg, MB) At RRC Polytech we aspire to have a workforce that is representative of the diversity within our communities. For this hiring process, a preference hiring practice will be applied. First consideration will be given to applicants who self-identify within their application as one or more of the following equity-deserving group(s): Women, Indigenous Peoples, Persons with Disabilities, Racialized Persons, Persons of the 2SLGBTQlA+ Community. First consideration will also be given to internal applicants. For more information about our hiring practices, please visit: /. ELIGIBILITY LIST: This competition may be used to establish a 6 month eligibility list of qualified candidates for future vacancies. DUTIES
Reporting to the Manager, Business Development, the Project Coordinator is responsible for coordinating projects related to industry/government/community training and programming needs within RRC Polytech’s Corporate Solutions department. The incumbent will join a nimble and responsive team focused on executing agile project management processes for the purpose of deploying customized training solutions. The ideal candidate will thrive in a fast-paced environment, able to switch gears between establishing project budgets, leading multiple projects concurrently, and supporting colleagues. You have strong interpersonal skills to build and maintain collaborative relationships with internal and external partners, clients and stakeholders. A balance of attention to detail and keeping on schedule is essential. You have solid problem solving skills and a strong desire to grow your skills and knowledge. You want to have a high impact and to drive innovation forward in collaborative environments REQUIRED QUALIFICATIONS

• A Diploma in Project Management, Business, Human Resources or a related field; an equivalent combination of education and experience may be considered
• Knowledge of the project life cycle and several years experience with coordinating multiple projects through the start to the end of the project life cycle, maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures and associated documentation
• Detail-oriented and ability to manage multiple priorities in a fast-paced environment with minimal guidance
• Customer focused by responding promptly to internal and external customer needs
• Collaborative in dealing with internal and external stakeholders, experience establishing and maintaining effective relationships
• Experience with budget management including experience with project budgets, projections and project reconciliation
• Initiative to monitor and supervise current projects, coordinate, follow up and support all team members to keep workflow on track
• Ability to assess project risks and issues and provide solutions where applicable
• Ability to ensure projects adhere to organizational policies and all documentation is maintained appropriately for each project
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, OneNote, and Outlook) and ability to adapt to new technologies.
• Experience working in multiple sectors and locations: public, private, small business, non-profit
• Excellent interpersonal skills
• Experience building a respectful workplace culture that promotes diversity, learning and continuous improvement

ASSET QUALIFICATIONS

• Experience working with Indigenous communities
• Experienced in the use of various RRC Polytech forms, policies, and procedures
• Trained in the Project Management methodologies
• Knowledge of Change Management practices
• Open to identifying Business Development opportunities that bring in new projects
• Working knowledge of Learning Management Systems (ex. D2L)

CONDITIONS OF EMPLOYMENT

• Applicants must be legally entitled to work in Canada
• This position may be required to work evenings and/or weekends
• This position may be required to work overtime
• This position may be required to travel
• This position may be required to work throughout the academic year including the summer months
• May be required to work at various RRC Polytech campuses

RRC Polytech campuses are located on the lands of Anishinaabe, Ininiwak, Anishininew, Dakota, and Dené, and the National Homeland of the Red River Métis. We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.