customer service representative supervisor

Overview

Languages

English

Education

• College/CEGEP

Experience

1 year to less than 2 years

Responsibilities

Tasks

• Authorize routine deposits and withdrawals
• Establish work schedules and procedures
• Examine and verify the accuracy of work
• Prepare and submit reports
• Train staff/workers in job duties, safety procedures and company policies
• Conduct performance reviews
• Perform same duties as workers supervised
• Co-ordinate, assign and review work
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Organize and maintain inventory

Supervision

• 5-10 people