customer service supervisor - retail - Hiring Now

We are on the lookout for a driven customer service supervisor - retail to join our high calibre team at The UPS Store in Sherwood Park, AB.
Growing your career as a Full Time customer service supervisor - retail is a great opportunity to develop productive skills.
If you are strong in presentation, project management and have the right personality for the job, then apply for the position of customer service supervisor - retail at The UPS Store today!

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

7 months to less than 1 year

Responsibilities

Tasks

• Assign sales workers to duties
• Authorize payments by cheque
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Organize and maintain inventory
• Resolve problems that arise, such as customer complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Co-ordinate, assign and review work
• Establish work schedules and procedures and co-ordinate activities with other work units or departments

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Client focus
• Organized
• Reliability
• Team player

Benefits of working as a customer service supervisor - retail in Sherwood Park, AB:

● Company offers great benefits
● Advancement opportunities
● Attractive package