customer service supervisor - retail - Urgent Position

We are on the lookout for a brilliant customer service supervisor - retail to join our diverse team at FASTWAY TRANS GROUP INC. in Calgary, AB.
Growing your career as a Full Time customer service supervisor - retail is an incredible opportunity to develop exceptional skills.
If you are strong in teamwork, people management and have the right initiative for the job, then apply for the position of customer service supervisor - retail at FASTWAY TRANS GROUP INC. today!

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

Responsibilities

Tasks

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Order merchandise
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Organize and maintain inventory
• Resolve problems that arise, such as customer complaints and supply shortages
• Supervise and co-ordinate activities of workers
• Address customers' complaints or concerns
• Prepare and submit reports
• Co-ordinate administrative services

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Attention to detail
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player

Benefits of working as a customer service supervisor - retail in Calgary, AB:

● Learning opportunities
● Company offers career progression opportunities
● Attractive package