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COMPETITION NUMBER
PC24020
CLASSIFICATION NAME
Administrative Assistant (clinical)
POSITION TITLE
Customer Support Representative (NBHL)
CLASSIFICATION CODE
1076
BARGAINING UNIT
CUPE
UNIT LOCATION
Moncton
STATUS
Full Time Temporary
FULL TIME EQUIVALENT
1.0
HOURS OF WORK
Starting 0800hr to 1600hr Monday-Friday . Subject to change due to operational requirements (evenings and weekends).
ANTICIPATED START DATE
As soon as possible
ANTICIPATED END DATE
June 30, 2025
SALARY RANGE
As per collective agreement
LANGUAGE REQUIREMENT
Written and spoken competence in English and French is required
CLOSING DATE
May 9, 2024
JOB SUMMARY
NB Health Link (NBHL) leverages technological solutions and innovative clinical delivery models to provide access to primary care services either virtually or in person based on the unique needs of the patients.
Reporting to the Manager, the Customer Support representative is part of the NB Health Link team. The Customer Support Representative is the first point of contact of the Program and support the onboarding and orientation of new and existing patients of the Program. The Customer Support representative can also be in charge of the front desk reception and its tasks in our clinics.
ROLES AND RESPONSIBILITIES
The NBHL Customer Support Representative will provide a wide range of administrative support services to the NBHL program. Duties include but are not limited to:
REQUIRED QUALIFICATIONS AND OTHER JOB REQUIREMENTS:
We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.
NBHL is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.
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