Field Service Technician

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community. ABB’s Electrification organization is responsible for the go-to-market strategy and generating profitable growth for the Electrification Business Area. Our 10,000 strong commercial team represents the portfolio of all Electrification Business Area Divisions in over 100 countries. Our unmatched domain expertise across key industry verticals and channels combined with our truly global footprint makes us able to deliver extraordinary business results, supporting our customers with solutions which address their current needs, whilst considering the future emerging trends such as Urbanization, Digitalization and Shift to Electricity and Sustainable Energy. The Field Service Technician will provide technical and business leadership to support customer’s power delivery needs. The person will have a high level of technical and mechanical expertise, be capable of planning, leading and executing power delivery work with the highest level of safety & environmental compliance, understand business profitability, and develop great customer relationship. Your responsibilities

• This role requires strong hands-on power delivery service, technical and mechanical skills, leadership, business acumen and highly effective communication skills.
• Test, commission, program, troubleshoot, repair, upgrade, retrofit and install high, medium and low voltage power system equipment. Relay capability, test, commission, troubleshoot, upgrade, retrofit various types of protection and control would be an asset.
• Test transformers oil & dry types.
• Test, commission, troubleshoot, repair, erect, upgrade, various switchgear and voltage ratings.
• Develop service work scopes and assist with estimates for proposal activities.
• Schedule and execute jobs on-time and on-budget with world-class quality.
• Plan, coordinate, lead and direct activities for self and team to maximize productivity, utilization and profitability.
• Understand customer and market dynamics and implement strategy consistent with ABB objectives.
• Reach out to customers to grow service opportunities & suggest recommendations. Work closely with our sales team to maintain, develop and expand customer base.
• Identify and implement cost and process improvements and standardization to continuously improve cost productivity.

Your background

• 5+ years proven track record servicing some of the above equipment.
• Familiarity with environmental protection procedures and basic electrical safety practices.
• Make a work site and site activities safe for self and all other members of the site team.
• Strong mechanical aptitude and hands-on capability.
• Ability to understand documented instructions, procedures and electrical drawings, and develop the same.
• Well organized.
• Familiar with test equipment and testing procedures for power delivery.
• Computer literate.
• Excellent English written and oral skills.
• Ability to travel locally and nationally 50% of the time, work overtime/weekends and respond to weekend and off-hours service requests as required.
• Engineer or Certified Electrical Technologist with Journeyman Electrician certification is an asset, with proven experience.
• Ability to work independently and lead a project / work scope / team with a minimum of supervision.
• Excellent team player.
• Exceptional communication, interpersonal and leadership skills, and ability to develop and maintain strong relationships with customers and team members.
• Entrepreneurial, customer focused with ability to generate work and develop strong customer relations.
• Apply practical application experience and knowledge of electrical power systems to develop and recommend solutions for customers’ power system issues and upgrades.

Benefits

• Retirement plan
• Healthcare plan
• Accident insurance
• Wellbeing program

More about us We look forward to receiving your application. If you want to discover more about ABB, take another look at our website For the 8th year in a row, ABB Canada has been recognized as one of Canada’s top employers by Forbes Magazine. Also named as Canada's Top 100 Employers, Montreal's Top Employers, Canada's Top Employers for Young People, Canada’s Greenest Employers and in 2021 Best Candidate Experience Award (CandE Award), ABB's culture and commitment are to provide a caring workplace where everyone collaborates, feels valued, respected, included and supported. Also committed to ensuring that all policies and practices respect the Employment Equity Program, we aim for our workforce to be truly representative of the four designated groups; women, aboriginal people, members of visible minorities, and/or persons with disabilities. ABB will provide reasonable accommodation to the applicant with disabilities and encourage applicants to self-identify in the application process. ABB's Military Reservist Policy offers Canada's Reserve Force members the flexibility to undergo military training and activities while maintaining job security, seniority, pay, benefits, and privileges as ABB employees, including up to 15 paid working days per year for training, as well as extended leave for operations both in Canada and abroad, ensuring seamless career integration with our nation's defense forces.