food service supervisor

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

7 months to less than 1 year

Work site environment

• Noisy
• Hot

Work setting

• Bake shop
• Café

Responsibilities

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules
• Train staff in preparation, cooking and handling of food
• Supervise baking personnel and kitchen staff
• Requisition or order materials, equipment and supplies
• Prepare special orders
• Inspect kitchen and food service areas
• Frost and decorate cakes and baked goods
• Ensure that the quality of products meets established standards
• Bake mixed dough and batters
• Organize and maintain inventory
• Prepare dough for pies, bread, rolls and sweet goods, batters for muffins, cookies and cakes and icings and frostings according to recipes or special customer orders
• Operate machinery

Supervision

• 3-4 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Walking
• Attention to detail
• Repetitive tasks
• Handling heavy loads
• Hand-eye co-ordination
• Ability to distinguish between colours

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative
• Dependability
• Accurate
• Judgement
• Reliability