Furniture Service Technician

Our Service team members play a critical role in our success. They are thorough in ensuring orders are properly fulfilled, committed to work safety, and passionate about providing an amazing guest experience. If you love working as a team and want to help Make Life Better for our guests and our communities, then we want you to join us!

We are currently We are seeking a Furniture Service Technician to work with our Edmonton Distribution Centre , 11343 189 St NW, Edmonton .

As a Furniture Service Technician you will be responsible for refinishing furniture at the distribution center and/or in our guests' homes.

Ashley Canada - The Dufresne Group is committed to investing in our team members; we offer:

• Market competitive wages;
• Comprehensive benefits plan and excellent employee discounts;
• Employer Sponsored Retirement Savings Plan;
• Career growth and continuous development;
• Respectful and family-oriented working environment with strong company values.

As the Furniture Service Technician you will:

• Inspect of all assembled products in the run lane for delivery and assess if products can be restored or must be replaced.
• Restore product to like-new conditions using proven techniques, including refinishing, re-upholstery, painting, etc.
• Service damaged stock, wood, fabric, leather, and metal furniture using approved methods.
• Understand and follow all safe work practices and rules, including WHMIS.
• Answer guests' questions during in-home repairs.
• Document and complete service reports and paperwork, including inventory control information.
• Support Quality Control Coordinator in the completion of Product Issue Tracking (PIT.)
• Communicate any issues (mechanical or otherwise) on the service vehicles.
• Attend training on furniture service topics.
• Inspect and validate the repair parts.
• Other duties as required.

As a successful candidate you will have the following:

• High School diploma with two years of practical work experience in furniture repair, including upholstery, leather repairs, and wood refinishing is an asset.
• Previous warehouse experience is an asset.
• Good computer skills with working knowledge of Microsoft Office products and the ability to learn in-house computer programs.
• Ability to learn in-house inventory management system.
• Good verbal communication skills.
• Demonstrate the company's Values.
• Some exposure to solvents.
• Good physical condition with stamina to lift at least 50 - 100 pounds.
• Valid Class 5 Driver's license with clean driver's abstract.
• Able to conduct physical work in warm and cold conditions.
• Operates various equipment (dock levellers, hand trucks, cardboard baler and reach truck, etc.)
• Flexible schedule requirements, including evenings and weekends.
• Available to work overtime as required.
• Criminal Record Check is required.