Jr Service Advisor

Gateway Toyota is looking for an Experienced Junior Service Advisor.

The Service Consultant is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. Our company is looking for a customer centric individual who is passionate about building relationship with our customers.

Hours: Tuesday-Thursday 9:00am-6:00pm, Friday 8:30am-5:30pm, Saturday 8am-4pm (Sunday and Monday off)

Job Duties:

• Work with customers to understand their needs.
• Work with customers to answer questions or concerns.
• Ensure that customer vehicles are adequately cared for and keep the customer updated on the progress of their repairs.
• Complete a follow up to ensure that customers have no additional questions about the repair of their vehicle.
• Additional duties assigned.

Successful Candidates Possess:

• Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
• Excellent listening skills.
• Ability to problem solve and high attention to detail.
• Loves a fast pace environment.
• Computer skills and understanding of technology.
• Experience with Reynolds and Reynolds software considered an asset.

Why Work for Gateway Toyota:

• As a team we strive for the best Customer Experience for our customers.
• Great Team Atmosphere
• Friendly Environment
• Benefits Package for Permanent Staff

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!