Jump-Start Your Career in Customer Service

AO - American Income Life is seeking friendly, service-oriented individuals to join our team as Entry-Level Customer Service Associates. This rewarding opportunity allows you to build your skills in client services while exploring potential career paths in sales.

About American Income Life: For over 60 years, American Income Life has provided supplemental life insurance solutions that protect working families across the United States and Canada. Our mission is to offer affordable products that provide financial peace of mind.

The Role: As a Customer Service Associate, you will be the first point of contact for our policyholders, delivering exceptional service experiences. Key responsibilities include:

• Responding to customer inquiries through multiple channels (phone, email, chat)
• Reviewing and processing updates, changes, and claims on insurance policies
• Resolving complex issues by applying product knowledge and problem-solving skills
• Providing quality service to nurture long-lasting client relationships
• Maintaining accurate records while ensuring compliance standards are met

Launch Your Career Journey: This entry-level role provides an ideal gateway to kick-start your career. You'll receive comprehensive training while developing transferable skills for success:

• Coaching on world-class customer service and communication techniques
• Sales skills development with potential opportunities to transition into sales roles
• Product training to develop insurance and financial services knowledge
• Mentorship opportunities from experienced professionals

What You'll Bring:

• High school diploma or equivalent education
• Excellent verbal and written communication abilities
• Strong interpersonal skills with a friendly, service-oriented demeanor
• Willingness to learn and take feedback to continuously improve
• Positive attitude with a desire to help individuals and families

Our Commitment:

• Unlimited earning potential through generous team-based commission structure
• Comprehensive benefits package including health, dental, vision, and 401(k)
• Defined career paths for advancement into sales, client relations, and more

If you're a service star interested in launching your career journey, we want to hear from you! Submit your resume to start your journey!

American Income Life is an Equal Opportunity Employer.