Manager Finance System Support and Transaction Services

Manager Finance System Support and Transaction Services Location Montréal, QC : Please refer to the How to Apply for a Job (for External Candidates) job aid for instructions on how to apply. If you are an active McGill employee (ie: currently in an active contract or position at McGill University), do not apply through this Career Site. Login to your McGill Workday account and apply to this posting using the Find Jobs report (type Find Jobs in the search bar). Position Summary: Under the supervision of the Managers assigned to the Expense Management Tool Project, , the incumbent shall administer and perform tasks associated with the management of Expense Payment Services teams (Travel, Payment Request and PCard Compliance) as per the following Policies, Procedures and How To's : Travel and Other Expenses Policy and Procedures, PCard Regulation and Procedures, and respective travel and pcard how to's/guidelines. The incumbent shall oversee and administer the Finance Service Desk Portal. Primary Responsibilities:

• The incumbent will directly support the daily operations of Travel, Payment Request and PCard Administration, such as the triage, review, and processing of travel advances and expense reports and pcard transactions as well as the Finance Service Desk Portal
• Assist the Supervisors in their distribution of work-related tasks.
• Accountable for all training provided to employees. Training includes team meetings, onboarding, and regularly updated documented How To's. Train the Supervisors. Support the Supervisors in training they provide
• Maintain and/or update applicable Financial Services Policies, Procedures, Regulations, and How To's
• Act as the key point of contact for the McGill community pertaining to escalated issues regarding travel, payment request and PCard
• Ensure all transactions/documents are processed/paid according to agreed upon turnaround times and as per respective Policies/Guidelines/Procedures
• Develop KPIs and Productivity Reports. Support the Managers in the preparation of these (should be done weekly/monthly)
• Support the Managers in their analysis and allocation of resources
• Accountable for monthly GL reconciliations, overdue advances, quarterly and year-end requirements, perform fiscal year-end tasks, tax adjustments and credit card reconciliations (back-up to Supervisor EPS- AP)
• Reconcile the monthly Ghost Airfare Credit Card account and the PCard Reconciliation account using Minerva, Banner and the suppliers' credit card statements. Prepare corresponding journal entries and write-offs
• Reconcile the overdue advance account and the travel liability account
• Reconcile and review the incorrect sales tax pcard charges and support the Manager in preparing/posting the journal entries
• Act as the point of contact during the year-end external audit pertaining to travel, payment request and pcard system descriptions, processes and G/L balances.
• Act as the first point of contact for all internal stakeholders
• Respond to JIRA tickets in a timely and professional manner
Other Qualifying Skills and/or Abilities Experience in supervising employees including, training, documentation, hiring, and performance evaluations. Experience in travel and accounts payable related processes. Experience in providing customer support and preferably knowledge in call centers/service centers. Experience in accounts payable - travel. Experience and solid understanding of generally accepted accounting principles. Experience in interpreting Policies/Guidelines and applying them. Ability to communicate well with other units involving investigation and problem-solving. Proven ability to work well under pressure to meet deadlines. Demonstrated financial analytical skills. Ability to administer multiple activities and projects. Demonstrated ability to work in a PC environment using advanced spreadsheet skills, databases, e-mail as well as experience with Minerva, Banner (FIS) and Crystal Reports. Proven ability to work autonomously and as part of a team. Demonstrated ability to troubleshoot, solve problems, take initiative, and prioritize workload. Familiarity with academic and support staff and student regulations. Must be service oriented. English, spoken and written. French, spoken and read. Knowledge of French and English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 on a scale of 0-4. Minimum Education and Experience: Bachelor's Degree 3 Years Related Experience with Bachelor's Degree / Annual Salary: (MPEX Grade 05) $70,820.00 - $88,530.00 - $106,240.00 Job Profile: MPEX-FIN2B - Accounting - Professional 2 Hours per Week: 33.75 (Full time) Supervisor: Senior Director Systems and Transaction Services Position End Date (If applicable): 2025-12-31 Deadline to Apply: 2024-07-02 McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, .