Receptionist/Customer Service Representative

Position: Receptionist/Customer Service Representative One Stop Services Ltd, an Occupational Health and Safety Testing facility in Saskatoon, SK, is seeking a front desk receptionist. This role is crucial as it involves not just interacting with clients, but also creating a warm and welcoming environment that sets the tone for their experience with us. JOB SUMMARY:
Creates a welcoming environment by greeting clients/guests and directing them.
Answering phone calls and redirecting calls to appropriate employees and offices.
Assists in organizing and maintaining files and procedure binders, updating when necessary.
Operate office equipment: Computers and their functions, POS Debit machines, and printers.
Taking bookings using our online booking platform.
Preparing paperwork for booked appointments. RECEPTIONIST SKILLS AND QUALIFICATIONS:
The ideal candidate for this role is someone who can work both within a group and independently with minimal supervision. They should be able to ensure integrity and accuracy in their work, and most importantly, provide excellent customer service with a positive attitude and demeanor. If you possess these qualities, we encourage you to apply and be a part of our team.
Related Skills:
Solid knowledge of Microsoft Office.
Possesses outstanding communication skills to communicate with clients and understand their needs.
Strong organizational skills to keep multiple calendars organized. And multitasking abilities.
Flexibility to move between activities and duties quickly if priorities change.