Account Support Manager

Job Description:

Quanta Services is seeking a highly motivated and experienced Account Support Manager to join our team in Toronto, Ontario. As an Associate Level position, the Account Support Manager will be responsible for managing and maintaining client accounts, ensuring customer satisfaction and exceeding expectations. The ideal candidate will have at least 5 years of experience in a similar role, be independent, driven, cooperative, and analytical.

Responsibilities: - Manage and maintain client accounts, serving as the main point of contact for all customer inquiries and concerns - Develop and maintain strong relationships with clients, ensuring customer satisfaction and retention - Collaborate with internal teams to ensure timely and accurate delivery of services to clients - Analyze client account data to identify trends and opportunities for growth - Develop and implement strategies to improve client satisfaction and drive sales growth - Provide ongoing support and training to clients on company products and services - Monitor account performance metrics and report on key performance indicators to senior management - Participate in client meetings and presentations as needed

Requirements: - Bachelor's degree in Business Administration or related field - At least 5 years of experience in a client-facing role, preferably in account management - Strong communication and interpersonal skills - Excellent organizational and time management skills - Ability to work independently and take initiative - Proficiency in Microsoft Office Suite and CRM software - Valid driver's license and access to reliable transportation

Benefits: - Training & professional development opportunities - Vision insurance - Company transportation for business-related travel

Working Environment: At Quanta Services, we are dedicated to understanding and exceeding customer expectations. Our team is committed to delivering high-quality service and building long-lasting relationships with our clients.

Equal Opportunity Statement: Quanta Services is an equal opportunity employer and is committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Deadline to apply: May 6, 2024

If you meet the requirements and are ready to take on this exciting opportunity, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.