Account Support Manager

Job description:

We are seeking a confident and energetic Account Support Manager to join our team at Macy’s in Vancouver, British Columbia, Canada. As an Associate Level position, we require a minimum of 5 years of experience in a similar role.

Responsibilities: - Provide support to Account Managers in maintaining and developing client accounts - Act as the main point of contact for clients, answering any inquiries and providing excellent customer service - Develop and maintain strong relationships with clients, colleagues, and partners - Collaborate with internal teams to ensure client needs are met and exceeded - Assist with account management tasks such as reporting, analyzing data, and preparing presentations - Ensure timely delivery of products and services to clients - Assist in identifying new business opportunities and potential clients

Requirements: - Bachelor’s degree in Business, Marketing, or related field preferred - Strong planning and problem-solving skills - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in Microsoft Office Suite and CRM software - Previous experience in account management or client services preferred - Ability to work in a fast-paced environment and meet tight deadlines - Proven track record of successfully managing client relationships and driving business growth - Experience in the retail industry is a plus

Benefits: - Parental leave - Gym membership - Paid overtime

Working environment: At Macy’s, we value building strong relationships with colleagues, clients, and partners. We foster a collaborative and inclusive work environment where everyone is encouraged to contribute their ideas and grow professionally.

Equal opportunity statement: Macy’s is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified candidates are encouraged to apply.

Deadline to apply: July 1, 2024

We look forward to receiving your application for the Account Support Manager position at Macy’s in Vancouver, BC, CA. Join us and be a part of our dynamic team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.