Remote Call Center Officer

Job Description:

Dominion Resources is seeking a Remote Call Center Officer to join our team in Vancouver, British Columbia, CA. As a full-time, entry-level position, this role is ideal for individuals who are passionate, hardworking, and eager to start their career in customer service.

Responsibilities: - Handle inbound and outbound calls from customers to provide assistance with inquiries, problem resolution, and product information - Utilize computer systems to accurately input and update customer information - Maintain a high level of professionalism and customer service excellence at all times - Adhere to company policies and procedures while ensuring compliance with regulations - Collaborate with team members and management to achieve departmental goals and targets

Requirements: - No prior experience required, but a willingness to learn and grow in a fast-paced environment - Strong communication skills and the ability to effectively interact with customers over the phone - Excellent organizational skills and the ability to prioritize tasks efficiently - Leadership qualities and the ability to take initiative in problem-solving situations - Proficient in basic computer skills and familiarity with call center software is a plus

Benefits: - Visa sponsorship for eligible candidates - Company transportation to and from the workplace - Free food provided during shifts - Opportunities for growth and advancement within the company

Working Environment: At Dominion Resources, we embrace a culture that challenges norms and encourages bold thinking. We believe in fostering a diverse and inclusive workplace where all employees can thrive and reach their full potential.

Deadline to Apply: Interested candidates should submit their applications by April 11, 2024.

Equal Opportunity Statement: Dominion Resources is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected characteristic. We are committed to creating a diverse and inclusive work environment for all employees.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.