Client Relations Assistant - Work from home

Job Description:

We are seeking a Client Relations Assistant to join our team at Commercial Metals in Montreal, Quebec, Canada. This is a full-time position that allows you to work from the comfort of your own home. As an Associate Level role, we require at least 4 years of experience in a similar position.

Responsibilities: - Managing client relationships and ensuring their satisfaction with our products and services - Communicating with clients through various channels such as email, phone calls, and video conferences - Providing support to the sales team by researching potential clients and assisting with lead generation - Assisting in the development and implementation of client retention strategies - Collaborating with internal teams to resolve client issues and address any concerns promptly - Maintaining accurate records of client interactions and transactions using our CRM system - Assisting with administrative tasks as needed to support the client relations team

Requirements: - Hardworking and motivated individual who is dedicated to providing exceptional customer service - Strong project management skills with the ability to handle multiple tasks simultaneously - Excellent research abilities to identify potential clients and gather relevant information - Proficiency in Microsoft Office suite and CRM systems - Strong communication and interpersonal skills - Ability to work independently and as part of a team - Bachelor's degree in business administration or a related field is preferred

Benefits: - Employee discounts on our products and services - Visa sponsorship for eligible candidates - Paid Time Off (PTO) for vacation, sick days, and personal time - Opportunities for professional development and advancement within the company

Working Environment: At Commercial Metals, we offer a flexible working environment that values adaptability and efficiency. Our team members are encouraged to embrace change and innovate in their roles to drive success for the company and our clients.

Deadline to Apply: Please submit your application by May 8, 2024. We will contact qualified candidates for interviews shortly after the deadline.

Equal Opportunity Statement: Commercial Metals is an equal opportunity employer and does not discriminate based on race, color, religion, gender, age, national origin, sexual orientation, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees can thrive.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.