Client Relations Specialist

Job Description:

We are seeking a Client Relations Specialist to join our team at AECOM in Vancouver, British Columbia. As a Client Relations Specialist, you will be responsible for managing relationships with clients, ensuring their needs are met and providing exceptional customer service. This role requires a high level of independence, resourcefulness, cooperation, and project management skills.

Responsibilities: - Build and maintain strong relationships with clients, serving as the main point of contact for all inquiries and concerns - Communicate effectively with clients to understand their needs and provide appropriate solutions - Collaborate with internal teams to ensure client satisfaction and successful project delivery - Develop and implement strategies to enhance client engagement and loyalty - Prepare and deliver presentations to clients on company products and services - Handle client feedback and complaints in a professional and timely manner - Keep accurate records of client interactions and transactions - Stay up-to-date on industry trends and competitor activities to identify potential business opportunities

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - Minimum of 2 years of experience in client relations or a similar role - Strong communication and interpersonal skills - Excellent problem-solving abilities and attention to detail - Ability to work independently and prioritize tasks effectively - Resourcefulness and creativity in finding solutions to client issues - Experience in project management is a plus - Proficiency in Microsoft Office Suite and CRM software - Visa sponsorship and the ability to travel for work-related purposes - Remote work flexibility

Benefits: - Visa sponsorship for qualified candidates - Travel and spending expenses covered - Remote work flexibility - Opportunities for professional growth and development

Working Environment: At AECOM, we value autonomy and independence, trusting our employees to excel in their roles. We provide a supportive and inclusive working environment where teamwork and cooperation are encouraged. Our team is dedicated to delivering high-quality services to our clients while promoting a healthy work-life balance.

Deadline to Apply: May 22, 2024

Equal Opportunity Statement: AECOM is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We encourage applications from individuals of all backgrounds and experiences.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.