Remote Client Service Assistant

We are seeking a Remote Client Service Assistant to join our team at Owens & Minor in Vancouver, British Columbia. As an entry-level role, we are looking for individuals with at least 1 year of experience and a confident, driven personality.

Responsibilities: - Provide exceptional customer service to clients through phone calls, emails, and online chats - Assist clients with product inquiries, orders, and account management - Coordinate with internal teams to ensure timely delivery of products and services - Resolve client issues and escalate complex issues to the appropriate department - Maintain accurate client records and documentation - Collaborate with team members to achieve company goals and targets - Manage time effectively to prioritize tasks and meet deadlines

Requirements: - 1 year of experience in a customer service or client-facing role - Confidence and a drive to succeed in a fast-paced environment - Strong time management skills and the ability to multitask effectively - Excellent communication skills, both verbal and written - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent

Benefits: - Life insurance coverage - Company transportation for select employees - Paid overtime opportunities - Encouraging and independent working environment that trusts employees to excel in their roles

Equal Opportunity Statement: We are an equal opportunity employer and value diversity in our workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.