Client Service Specialist

Job Description:

Best Buy is seeking a Client Service Specialist to join our team in Montreal, Quebec. As a Client Service Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and concerns are addressed in a timely and professional manner.

Responsibilities: - Serve as the primary point of contact for clients, answering inquiries, resolving issues, and providing guidance on products and services. - Demonstrate a deep understanding of our products and services to effectively communicate information to clients. - Utilize excellent communication skills to build strong relationships with clients and ensure their satisfaction with our company. - Collaborate with other team members to coordinate client requests and ensure timely resolution of issues. - Keep detailed records of client interactions and maintain accurate customer information in our database. - Identify opportunities for improvement in client service processes and provide innovative solutions to enhance the customer experience.

Requirements: - Passionate about providing top-notch customer service and building strong relationships with clients. - Resourceful in finding creative solutions to client inquiries and issues. - Strong decision-making skills to effectively prioritize and address client needs. - Ability to think innovatively and adapt to changing situations in a fast-paced environment. - Excellent communication skills, both written and verbal. - High school diploma or equivalent. - No prior experience required - training will be provided.

Benefits: - Company equipment provided. - Employee discounts on products and services. - Parental leave for qualifying employees.

Working Environment: At Best Buy, we prioritize quality in all aspects of our work, products, and services. We strive to create a positive and collaborative environment where employees can grow and succeed in their careers.

Equal Opportunity Statement: Best Buy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.