Client Support Associate

Job Description:

Keyera Corp is seeking a motivated and driven individual to join our team as a Client Support Associate in our Toronto office. As an Entry Level position, this role is perfect for someone with 1 year of experience who is looking to kickstart their career in client support and relationship management.

Responsibilities: - Serve as the primary point of contact for client inquiries and issues, responding in a timely and professional manner - Assist clients with account setup, troubleshooting, and general inquiries - Collaborate with internal teams to address client needs and ensure customer satisfaction - Maintain accurate and up-to-date client records and information in the company database - Provide ad-hoc administrative support to the wider client support team as needed - Identify opportunities to improve processes and enhance the overall client experience - Attend client meetings and calls to gather feedback and insights for continuous improvement

Requirements: - Bachelor's degree in Business Administration, Communications, or related field - Strong project management and problem-solving skills - Excellent communication and interpersonal abilities - Ability to work well under pressure and meet tight deadlines - Driven and passionate about providing exceptional client service - Proficiency in Microsoft Office Suite and CRM software - Experience working in a client-facing role is a plus

Benefits: - Life insurance - Vision insurance - Retirement plan - Competitive salary and benefits package

Working Environment: At Keyera Corp, our employees are encouraged to align their work with a greater purpose, contributing to a meaningful mission that makes a positive impact on the world. We foster a collaborative, supportive, and inclusive work environment where every team member is valued and respected.

Equal Opportunity Statement: Keyera Corp is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.