Client Support Representative

Job Description:

Genesis Healthcare, a leading healthcare company in Toronto, Ontario, is seeking a Client Support Representative to join our team. As an Associate Level position with a minimum of 4 years of experience, the ideal candidate should be energetic, passionate, analytical, and adaptable.

Responsibilities: - Provide exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring client satisfaction. - Manage client accounts, keeping detailed records and delivering reports as needed. - Collaborate with internal teams to ensure seamless communication and support for clients. - Stay up to date on industry trends and developments to better assist clients. - Strive to exceed client expectations and build long-lasting relationships.

Requirements: - Bachelor's degree in Business, Communication, or related field preferred. - 4+ years of experience in a client support role. - Strong communication and interpersonal skills. - Ability to analyze data and provide strategic solutions. - Adaptability to work in a fast-paced environment and shift priorities as needed.

Benefits: - Joining Bonus for new hires. - Profit sharing opportunities for eligible employees. - Gym membership to encourage health and wellness.

Working Environment: At Genesis Healthcare, we prioritize building strong connections and treating colleagues like an extended family. We believe in fostering a supportive and inclusive work environment where every team member can thrive.

Deadline to Apply: Interested candidates should submit their applications by May 8, 2024.

Equal Opportunity Statement: Genesis Healthcare is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All employment decisions are based on business needs, job requirements, and individual qualifications.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.