Number of Applicants
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Who we are:
Ignition is the world’s first client engagement and commerce platform for the professional services industry, from proposal and payment automation solutions to a broader client engagement platform, to transform the way people do business together.
We are a high-growth, global SaaS organization with employees in Australia, US, Canada, UK, South Africa, New Zealand and the Philippines.
Company Values:
Role location:
We know that each employee has unique needs. We want you to bring your best self every day so we ensure you have the flexibility to be your most productive self. You can work from home, or a shared office. We are looking for a candidate accessible to the Greater Toronto Area for the occasional meet-up.
About the role:
Internally, this role is known as the 'Manager, Key Accounts Team.'
The Ignition Key Accounts team helps accountants, bookkeepers and their clients transform the way they work together, and are responsible for driving Ignition’s long-term revenue expansion and customer retention.
As a Manager, Key Accounts Team, you’ll lead a team of Key Account Managers who own the core relationship with our customers at all post-sale stages of their journey. You’ll be helping your team meet their key responsibilities and goals while delivering delightful experiences for our customers and clients. You’ll be accountable for ensuring your team’s voice is heard through regular one-on-ones.
You’ll work with the Managing Director, AMER to deliver regular KPI reporting to ensure your team’s plan is being executed and the company’s goals are being met. You will dotted-line report into the Director of Key Accounts to address day-to-day operational work and provide actionable insights for your region’s strategic plan and tactical execution.
Key Responsibilities:
Team Supervision Function
Key Account Management Function
Key Internal relationships
Skill Sets/Core Competencies:
Why join us:
Please consider applying, even if you don’t tick all the boxes. Research has shown that candidates from underrepresented minority groups often only apply for roles where they meet all the detailed criteria. Experience comes in many forms, and skills are transferable. We are committed to adding diverse perspectives to our teams and encourage everyone to apply if interested.
Ignition is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Ignition is proud to provide employment and recruitment accommodations during the recruitment process. Once our team reviews your resume and contacts you if there is a fit, we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact
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