Online Client Support Manager

We are seeking an enthusiastic and experienced Online Client Support Manager to join our team at Domtar in Vancouver, British Columbia. As an Associate Level position, the ideal candidate will have at least 5 years of experience in a similar role.

As the Online Client Support Manager, your responsibilities will include managing online client accounts, providing technical support, and troubleshooting any issues that arise. You will be responsible for building strong relationships with clients, ensuring their satisfaction with our services, and identifying opportunities for upselling or cross-selling. Additionally, you will collaborate with cross-functional teams to improve the online client experience and drive growth.

We are looking for someone who is independent, dedicated, and possesses excellent negotiation and creativity skills. The successful candidate will have a proven track record of successfully managing online client accounts and exceeding sales targets.

Benefits of this position include training and professional development opportunities, company equipment, and travel and spending expenses covered. At Domtar, we cultivate an atmosphere where employees are encouraged to think and act like entrepreneurs, fostering a culture of innovation and collaboration.

As an equal opportunity employer, we encourage all qualified individuals to apply for this position. The deadline to apply is June 27, 2024. Join us at Domtar and make a positive impact on our online client support operations!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.