Support Services Supervisor, North York General Hospital, Toronto, ON

Status: Full Time 

 Wage: $27/hour

 Location: North York General Hospital, 4001 Leslie St, Toronto, M2K1E1

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Why work with Crothall ? Imagine working in a place where people approach each day with passion and purpose. As a leader in healthcare services, we believe that you can make a big difference just by finding little ways to show people you care. Become part of our team and know your contributions are vital to bettering lives. Join us.

Job Summary

Supervises, trains and inspects the performance of assigned housekeeping staff to ensure all procedures are completed to unit's standards.



Essential Duties and Responsibilities:

• Maintain responsibility and accountability for Personnel Management Functions of the department. Personnel Management includes new associate interviews, selection, hiring, evaluation and on occasion termination in accordance with Compass Standards, Client Contract and applicable Union Collective Agreement.
• Coordinate and support all relevant activities of the housekeeping and linen department with a special emphasis on Infection Control and Occupational Health & Safety.
• Maintain responsibility and accountability for the Financial Management of the costs and expenses of the budget for the site.
• Develop and follows appropriate policies, procedures, job routines to meet the needs of the site.
• Conduct regular inventory of housekeeping supplies and order these, keeping costs in line with approved budgetary amounts.

• Ensure assigned staff have reported to work and clocked in properly; document late or absent employees.
• Document call offs, and replace for any shift and coordinate assigned staff breaks.
• Prepare and distribute assignment sheets to staff and review priorities. Communicate additions or changes to the assignment sheets as they arise throughout the shift.
• Assign designated keys, radios and beepers to assigned staff. Maintain accurate record of such assignments and ensure security of keys.
• Check all equipment used by staff for proper supplies, neatness, cleanliness and mechanical problems. Instruct designated personnel to correct deficiencies.
• Assist staff to ensure highest standards of cleanliness and service and conduct staff training as assigned.

Qualifications:

Do you have what it takes to be one of our Housekeeping Supervisors ? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role:

• At least two (2) years of Housekeeping Supervisory experience.
• Working knowledge of all housekeeping procedures and laundry management with a strong emphasis on Infection Control, Standard Precautions and Health & Safety.
• Previous experience working in a unionized environment is preferred.
• Understanding of budgeting processes and awareness of profit and loss concepts. 
• Excellent problem-solving and analytical skills both one-on-one and in group situations.
• Ability to work under stressful conditions.
• Ability to communicate effectively in written format and oral presentations.
• Excellent administrative and organizational skills and an ability to prioritize
• Excellent computer skills.

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact for further information.